Quality Inn & Suites Vandalia Near I-70 and Hwy 51

The only good part of my husbands stay was the location. Our power was off so we needed a local room because it was Friday Oct, the 3rd when we checked in or actuslly early Sat the the i called the hotel to get a room checl priced ivwas told one price on the phone the man told me he was in a department reservation department to be exact, never took. My name. Told me I needed to get up there real quick because I only had one room left. I arrived to the location The desk worker was very rude. Treated me like he didn’t want to rent the room to me I have ADHD so I get a little wound up. I was running late for work, so I’m sure I look like a meth head. There was another man behind me when the man that took my money for our room and for me there was gonna be $100 deposit added onto the room said OK fine my card was declined. I had to call my husband to add money to my account so I can pay the hotel bill. I brushed it off like it was no big deal the next day I went to get my deposit and all my things back. I got to the front desk. The employee behind the desk was very nice. She greeted me was very polite till she found out what room I was in when she found out I was in remote 105 which is the room that they give to people that undesirables her whole attitude changed, not only did. She treat me worse than I’ve ever been treated, but she also was screaming at me because I wanted my deposit backwanted me to sit in the chair while she went and checked my room room that they gave me had peeling paint and a funny smell. When last I knew Illinois was a smoke free inside. I was offered a smoking room then it was taken. I was up charged. I find out now and paid for the price of a two Kings and I got a full-size two full-size beds. I would suggest anybody that is white or anything different than an Indian I wouldn’t go to quality Inn in Vandalia. The new management has turned up place into a nightmare. I’d stay there a few other times when they had other employees, great place everybody was laughing, smiling and was polite. These were horrible people not only did the woman yell at me, but she called up two more men to scream at me before I left and then wanted to make sure they told me they was gonna call the police on me cause I wanted my money back do not stay at quality Inn in Vandalia. Yes and the woman behind the desk also cslled the men to get me tobleave spoke English to me, then spoke her language to the man on the phone talking about me the whole time whole trip is that when I noticed they changed the price for locals to stay in the motel. It went from $100-$200 so if you look like somebody that they don’t think you should look like like I said, I was distraught when I go in there I was running late for work. I was a little scattered. I probably looked just like a meth head and they treated me as such without even knowing me. We have to stop doing this to each other, cause those people are no better. Hell they’re all getting grants to run businesses,

Emergency stay I stayed because I had a flat tire on 1-70 and had to have tire replaced in the am. It was a pleasant stay but again a pool was unavailable like almost all of proproties I stayed at on this trip. Sad tgat poolz not available. Bunch of crap!!

I arrived about an hour before check in time hoping to check in early. There was nobody manning the front desk. I waited about 5 minutes, still nobody so I left and came back. When I did finally check in, the staff was very nice and accommodating and check in was easy. Anytime during my stay that I encountered staff they were all awesome. The rooms looked like they were newly remodeled and were very nice. Everything worked and was very clean. The bed was comfortable. There was an ice machine and vending close by. I was assigned a room close to a stairway. Since the rooms open to the outside, the first night was a bit noisy with people running up and down the stairs. The second night was not bad. The pool was closed, kinda sad since it was 88 degrees and a major heat wave was starting. The grounds around the pool area could use some attention or an upgrade. All in all, it was a good stay and I would stay there again.

Great place in quiet, out of the way location It’s clear the management is making every effort to run a nice hotel. Check in guy was so neat in appearance & efficient & polite. Room showed great attention to detail in upkeep & maintenance.

The pool was closed. The rooms were dirty. There were June bugs, roaches, and bed bugs here. I didn’t get a refund or a sorry they gave me a new room and when I told them there were bugs in the new room I got the police called on me and two other guest (my friends) because we were complaining and disappointed and wanted refunds. Not worth the money or the stress I had to throw all my things away so I didn’t bring bed bugs home. I just made it back home my birthday was a disaster! I have many videos of the rooms!

This place is very clean. Property, lobby, breakfast room excellent Staff very friendly and breakfast super! Love the sausage Thank you to the young man working at the reception last night very nice and helpful