Kefalonia Bay Palace

Excellent hotel in a brilliant location. Stunning views overlooking sea and mountains. Pool area lovely. Room nice and great views. Clean and maid service excellent. Staff wonderful and very accommodating. Breakfast was very tasty and plentiful. Perfect location for getting around other parts of the island. Plenty of lovely tavernas and bars to explore during the evening. Couple of things: 1. The hotel could do with a little love and care. By this I mean there are a few things that could be easily done without spending much money - weeding around the pool for example, just to bring the standard up ever so slightly. 2. Our shower couldn’t be fastened to the wall so meant we had to shower by holding shower head - not a deal breaker but something simple that could be rectified in the future. Good value for money. Would recommend for sure!

The view of the bay and the town is spectacular, and the pool the best we have experienced at any holiday hotel. If you like swimming I thoroughly recommend it. The water is regularly tested and the pools regularly cleaned. I can’t praise the Ukrainian staff enough for their willingness to help and their hard work. We found plenty of choice available for breakfast and the pool bar, though we didn’t eat lunch, appeared to have plenty of options. If you want peace and quiet then this is ideal. At night listen out for the Scops Owl which makes a sound like an electronic beep. Steps – yes there are many but if you are reasonably fit you shouldn’t have a problem. I believe the current owners only took over two years ago and are clearly trying to upgrade the rooms. There is a very good taverna about 100 metres from the hotel. The acid test is would we go back? Yes, hopefully later this year. With a bit more work this hotel could be a real gem.

Great views but nothing else. The floor would be softer than the bed, the bathroom was dirty and outdated with a sink 600 millimetres from the ground and a shower curtain with the railing hanging off. Overall the room tatty with a TV screen that was miniature. The breakfast was inedible but the pool bar served decent drinks. Friendly staff but not very competent. Definitely not a 4 star hotel more likely 2.5.

A soleless hotel made for mountain goats No bar facilities. Cold breakfast (cold baked bean’s bacon,eggs). No toaster (it broke) young staff that needed training. We arrived early to be charged 45 euros to checkin early as our room was still occupied. The hotel was empty 👎 !!! Why couldn’t they just allocate us one of the empty ones.

Wonderful views in a stunning location! Had a wonderful weekend stay with Friends. Rooms are clean with incredible views. Facilities in the Hotel was good, staff were extremely friendly and helpful. Lovely quiet location but within short walking distance to good restaurants and a couple of supermarkets. A perfect place to spend your time relaxing or taking an excursion (reception arranged this for us). I would highly recommend!

This hotel is amazing, view alone makes it 100% worth it. The staff were so kind and friendly, went out of their way to make sure we were having a great time. The breakfast was lovely, we ate in the restaurant for dinner twice and the food was absolutely delicious. Such a quiet hotel, it felt like we were there on our way most of the time even though there were other guests. The location of the hotel is perfect, Agia Effimia is gorgeous, plenty of options for food etc. Small beaches are absolutely gorgeous and perfect if you prefer quieter beaches with not many people there. Our room was clean and tidy, no complaints at all. Pool was excellent, pool bar available with drinks and snack foods to buy. We don't drive so one of our worries was not being able to get about to see other parts of Greece. The hotel has a taxi service and can call taxi to take you anywhere you want to go for very good prices. We had one of the best and most relaxing holidays we have ever had at Kefalonia Bay Palace!

I'll start off with a few of the good things about the hotel before listing the poor things. The view from the room was too die for. You couldn't beat it, absolutely amazing. The staff were always helpful whenever we needed anything so have no quarrells with that one either. The pool facilities there are also great, one of the best pools I've actually ever used, the sun loungers are a bit dated but they're good enough! However, the steps... You'll read about this in most of the reviews. If you have any disabilities, this is not the hotel for you. We counted over 150 steps you have to go up for our room, now if you plan on doing the pool, then lunch, then dinner, these steps do mount up. "There's lifts!", there are two lifts which do help, however, one of them is broken and by reading other reviews, has been for over a year. We were actually lead into the first broken lift by an employee and was stuck in there in the heat for 15 minutes before being let out by another employee. I'm not sure if this is just a european thing, but I do feel obliged to mention these two things. The beds are rock solid, if you're british and used to a lovely soft bed, forget what you know because these are something different. We woke up aching some days. Another small gripe and again, seems to be a greece in general thing, 'Don't flush the toilet roll down the toilet, use the bin next to you', first of all, how disgusting to have a bin full of excrement, I'm sure you can guess what we did, flushed it. We went down for breakfast every day at roughly 8:30-9AM, there's a wide selection, but all the hot meal items were cold, every single time. Such a shame, I did report this but alas, no change. There's so much potential with this hotel and definetely was not the worst hotel to stay at, but there's much better out there.