Divya Sutra Plaza and Conference Centre, Vernon, BC

Divya Sutra Plaza and Conference Centre, Vernon, BC Reviews

Divya Sutra Plaza and Conference Centre, Vernon, BC

4801 27 St, Vernon, CanadaView Hotel Details
Divya Sutra Plaza and Conference Centre, Vernon, BC
Divya Sutra Plaza and Conference Centre, Vernon, BCDivya Sutra Plaza and Conference Centre, Vernon, BCDivya Sutra Plaza and Conference Centre, Vernon, BC
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Divya Sutra Plaza and Conference Centre, Vernon, BC Guest Reviews

3.7/5
46 review
Verified reviews
Location3.8
Amenities3.6
Service3.6
Cleanliness3.8
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All Reviews(46)
Positive reviews(36)
Negative reviews(10)
苒迪
Queen Room
Stayed in Aug 2023
Solo travelers
6 review
2.7/5
Posted on Aug 26, 2023
The hotel is perfectly situated in the heart of Vernon. But, it doesn't provide complementary bottled water, the bathroom sink is dirty, breakfast is not freshly cooked but wrapped and is the same in my 3-day stay.
Guest User
Pet Friendly Two Queen Room
Stayed in May 2024
Family
13 review
4.5/5
Great
Posted on May 12, 2024
Two 1.5-sized beds can satisfy a family of 4. There is a small indoor swimming pool. I played in it for a while. The water temperature was warm, but the sauna didn't work, so I went back to the room to wash up. It is surrounded by shopping malls and restaurants, which is very convenient. There is no breakfast in the hotel itself, but there is a Western restaurant on the first floor. As a transit hotel from Banff on the way back to Vancouver, it provided a good rest.
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Jingchangguokecongcong
Two Queen Room
Stayed in Jun 2023
Family
47 review
3.0/5
Posted on Jun 18, 2023
I stayed in this hotel in Vernon last year. It was good value for money. It was half cheaper than daysinn. Last year, I felt that the room was also good. This year, the house is good, but there is a faint smell, which is not pleasant 😫
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Tengzhouzhaoxiansheng
Queen Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Very clean and safe
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Guest User
Two Queen Room
Stayed in Jul 2022
Other
7 review
4.0/5
Very Good
Posted on Jul 31, 2022
On the day we stayed, the air conditioner of the whole hotel happened to be broken, and we were exempted from paying part of the fee when we arrived at the hotel. As compensation, it was quite considerate.
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Guest User
Queen Room
Stayed in Nov 2023
Business travelers
1 review
2.7/5
Posted on Nov 29, 2023
so-so, so-so
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Silas
Stayed in Apr 2024
Couples
1.0/5
Posted on Apr 1, 2024
My girlfriend and I booked a room here, ahead of time we called to make sure the hot tub was open (we only wanted to stay somewhere to use a hot tub). They told us that it was open, but upon checking in to our room, and making our way to the pool area, the hot tub was closed for maintenance. Very disappointing seeing as though I verified it was open before arriving. The room was gross, stains all over the carpet, hairs on our bed, the tv remote was covered in a greasy substance, the sink drain had disgusting hairs clogging it, the fridge leaked on the inside spoiling our food, the shower curtain rod was about to fall off. The room had no lock on the inside of the door, which made the environment feel very unsafe. Overall, the room looked absolutely nothing like the photos showed online. The pictures online represent a newly renovated room, and bathroom with a large sink. Our room had old sinks, old counters, old showers. We also had a lady in the morning banging on doors in the hallway for 10 minutes , she tried using her key card to get into our room multiple times. Very disappointing stay. I feel as though we were extremely misled with what we thought the room would look, and be like. We’ll never be staying here again. 0 stars.
Catherine
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 31, 2024
Comfortable beds and pillows. Clean and relatively quiet. Can’t expect much more at this price point!
Robert
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 28, 2024
Nice looking place, my kids love the pool. Well located on the way up to Silverstar. The staff are very friendly and helpful.
George
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 28, 2024
Our room was very spacious and clean, Staff were friendly and courteous. Great value for our money. Would definitely stay again and recommend to friends,
Khristine
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 25, 2024
Our stay was brief only 1 short night, the room was ok, it could have been cleaner, the towels appeared dingy and the shower curtain had stains on it- although the bathtub looked quite clean. The beds and linens were clean, but the room overall, carpet, curtains seemed not so much. The guests staying next door could be heard through the wall and the sliding door did not have a screen, so we felt we couldn’t have the screen door open for fresh air. It was fairly priced and the front desk workers were very nice.
Jean
Stayed in Mar 2024
Couples
1.0/5
Posted on Mar 2, 2024
Well we had pay to park our vehicle there (which previous owners never did) we were going on a bus tour and that is where we were picked up , when we came back we had a notice on our vehicle saying we hadn’t paid which we had paid and the receipt was on the the dashboard in plain view, so needless to say we were upset, and will not be catching the bus there again, or staying there!
Tracey
Stayed in Feb 2024
Couples
1.0/5
Posted on Feb 27, 2024
No hot water for shower, room key opened next room so didn't feel safe, room unbearable hot and didn't fully cool down to set temperature by morning, hard bed, noisy as we were near lobby
Grant
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 24, 2024
The room was large, clean and comfortable. Check in was quick and the staff were very welcoming. This is a great place to stay while in Vernon.
LEONORA
Stayed in Feb 2024
Family
1.0/5
Posted on Feb 21, 2024
Checked in the room, phone wasn't hooked in the right port, called front desk using my cellphone. First, he said it was just the "dial tone". I know the sound of a "dial tone", that's rather insulting. 2nd charging unit is attached to a desk but wasn't plugged in as cord was too short, maintenance guy repositioned the table but it's in an odd position, not fitting the space, reasoned that the space is for the "coming kitchenette". 3rd, the space for coming kitchenette has a transition metal for floors but screws are loose, a tripping hazard. Didn't do a good job or not done right at all! 4th, got a call 30mins prior to check out time asking me if I wanted to stay another day. It was a like fake politeness asking me when am I checking out, added insult to the injury. I used to work in a hotel as front desk, never had I called a guest 30 minutes prior check out time if wanting to extend as guests usually take the initiative. We have been staying in this hotel for so many years as it's the closest to Silverstar but like my husband said, it will be our last. The hotel is not maintained, it's being rundown by new management or owners.