Grand Hotel Suisse Majestic, Autograph Collection

I am very happy to stay at this Autograph Collection Hotel in Montreux, which is just opposite the Montreux train station and across the street. The hotel facilities and services are first-class. It is the best value for money hotel on our trip. The hotel room has a small balcony to enjoy the lake view. Everyone should try to book a lake view room. The sunset is amazing! The breakfast is very rich and is of domestic and international five-star standard. The hotel toiletries are all L'Occitane. A deposit of 200 Swiss francs will be collected at check-in and will be returned after check-out.

Impressive front desk The man who claimed to be named Thu had a bad service attitude The following are noteworthy: 1. A 200CHF deposit was collected before check-in (no one in Switzerland collected a deposit, except him, who booked the room online in full very early) 2. The room arranged was musty, with poor lighting from the small window, loud air conditioning noise, and a room facing the train station. As someone who has been traveling for many years, how could I accept such arrogant and rude service staff? I had to argue to change to another room. At first, they said the hotel was full, and then they said that 2 taels could be adjusted, but an additional fee of 80CHF or 150CHF would be charged, 🤑🤑🤑!!! ! ! The tough attitude could not be communicated directly, so I had to find Ctrip staff to mediate in a roundabout way. It wasted nearly 2 hours of our time. The cost of vacation time is too high! My mood was seriously affected!

位置絕佳，美麗湖景盡收眼底，裝修一流。

The hotel is in a great location. It is right opposite the train station, separated by a small road. The cogwheel train to the top of the mountain also departs from this station. At the same time, there are stairs on the right side of the hotel leading to Lake Geneva. There is a pier a few steps away from the lake to the Chillon Castle. The scenery is very beautiful if you choose a room with lake view on the lakeside of Geneva. The service and facilities are also very good, and I am very satisfied.

This hotel is nice, especially the bed is very comfortable

The location is great and the service is very good

The location is very convenient, just opposite the train station. The breakfast is rich and the food quality is ok.

Recommended by a friend