Grand Hotel Villa Itria Congress & Spa Reviews

When I'm near Catania I always book here. Courteous and professional staff. Excellent breakfast, both sweet and savory variety. Quiet area. The cleanliness of the rooms, dinner at the restaurant and the Spa services were more than satisfactory. Also more than satisfied for the quality-price ratio.

All perfect. Good breakfast. Very kind staff. I recommend

Very pleasant stay.

I spent in Villa Itra four days with my family for holidays reason. I found the hotel very nice, the room was very big and comfortable, the breakfast was varied and plentiful . I found the ratio cost/result for the hotel a little too high.

Poor value for money. Expensive with no local character. Poorest breakfast we have had in all of Sicily. Could not provide electric jug to make tea in the room (many smaller cheaper hotels happily have done this).

Breakfast waiters are not very friendly and unwilling to assit. None ever welcomed us or smiled to us on our 3 days stay. We had a small child with us and none of the breakfast waiters seemed to be pleased with her presence in the breakfast room to a point where we felt uncomfortable and unwanted. It was a horrible breakfast experience which we never encountered in any other hotels, not even in other hotels in Catania. Also, breakfast replenishment is very slow whilst rooms are very hot, especially those on the 3rd floor with a non-functional AC. We will never visit again.

This hotel is outdated and overpriced without providing the basic amenities. We checked in around 8pm to a junior suit for 4 people. Once checked in realized, they have no tea and coffee facilities in room nor a iron. The hotel staff confirmed the basics are not included in the expensive apartment. I was shocked that they do not even provide glasses for drinks unless you request from the bar. If you need clothes ironed, you need to drag your clothes to reception and wait 30mins until they set up a room with a ancient iron to use. The hairdryer within the bathrooms was from the 60's, plastic non usable handheld hoover looking pipes.

The hotel is in the middle of nowhere and you cannot get away, since a taxi would cost 50 EUR for 10 km according to the reception. Additionally the hotel tries to make money of you at every step. I had booked a late check out for 50 EUR, first the wanted to bill me additional 5 EUR for the pool , 3 EUR for a bathing cap and at check out they tried to make me pay an additional 40 EUR for the late check out. The pool closes at 5 pm, which is ridiculous for a self styled "resort hotel". And there are almost no deck chairs for hotel guests since most are reserved by day guests. All in all a really unpleasant experience.

We stayed for three nights as we were attending a wedding locally. The hotel was lovely and the staff were first class. Everyone was very helpful and extremely friendly. Unfortunately the pool and spa area were out of action but it didn't matter as we spent time outside around the pool. The barman was also very friendly and knowledgeable about the drinks he served. I would definitely recommend the hotel for a short visit as there isn't much to do locally

Rather dated rooms, some very small (bring a very small cat). It is close to the town where there are a number of places to eat, but it also has a very good restaurant. It is close the main road but there is little noise,

The hotel is really lovely. Our stay didn't start off very well as when we arrived there were 2 other very large families trying to check-in before us and only 1 receptionist. It took us over an hour to check in. Our check-in process in itself was quite efficient. Once we got to the room we could not switch on the light so we ask reception for help and they sent someone immediately. The rooms are clean, bright, have black-out curtains, a stocked minibar, a nice bathroom and space to work. bed is comfortable. The restaurant offers a very good dinner, with lots of choice, breakfast also offers a wide variety of choice. The pool is lovely and it's nice to spend some time there in the summer.

All was good except that we had a leak from the air conditioner vents 3 out of 4 days we stayed there. So it was a bit of an inconvenience. Otherwise it’s a good hotel

My husband and I took advantage of the spa and a couple's massage, and I must say that we were welcomed impeccably. The girls are very kind and professional, ready to meet any guest needs and explain the services. The structure is complete, large and clean. A special thanks to Ada and Emanuela, who with their super massage gave us 50 minutes of pure relaxation and gave us so much energy 💕💕💕

The Spa of the Grand Hotel Villa Itria is a true corner of paradise, where the professionalism and courtesy of the staff reign supreme. From the first moment, the warm welcome and sincere smile of the girls make you feel at home, making the experience even more pleasant. The spa team stands out for its expertise and attention to detail. Each treatment is performed with great care and precision, demonstrating a profound knowledge of the techniques and products used. In particular, the energetic massage is a real panacea: the expert hands of the therapists know how to dissolve any tension, giving a feeling of rebirth and total well-being. The spa environment is designed to offer maximum comfort. The relaxation areas, tastefully furnished and equipped with all comforts, allow you to completely relax and fully enjoy every moment. The soft lights and relaxing music create a perfect atmosphere to leave everyday stress behind and dedicate yourself to yourself. In summary, the Spa of the Grand Hotel Villa Itria is a place where the kindness and professionalism of the staff combine with a welcoming and relaxing environment, guaranteeing an unforgettable experience. Highly recommended for anyone who wants to regenerate and find their balance.