Dorsett Grand Labuan Reviews
Dorsett Grand Labuan
F.T, 462, Jln Merdeka, Financial Park, 87029 Labuan, Labuan Federal, Victoria, MalaysiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Dorsett Grand Labuan Guest Reviews
4.2/5
Very Good
67 review
Verified reviewsLocation4.4
Amenities4.1
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All Reviews(67)
Positive reviews(66)
Reviews with photos/video(5)
Awesome stay(8)
Negative reviews(1)
RunFeet
Deluxe Room with City View
Stayed in Jan 2024
Business travelers
21 review
Amazing
Posted on Jan 28, 2024
Swift check-in and roomy accommodations. Conveniently situated near the Ujana Kewangan free trade shopping mall and Labuan Square. The breakfast is also delightful.
Response from Property: Dear RunFeet,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
YI TIAN
Deluxe Room with City View
Stayed in Apr 2024
Business travelers
9 review
Great
Posted on May 14, 2024
Dorsett Grand Labuan is ideally situated in the heart of the city, making it incredibly convenient for business travelers. It's within walking distance of major corporate offices, conference centers, and public transportation hubs. The proximity to several high-quality restaurants and cafes is a definite plus for business lunches and dinners.
Vilimaina Pepena
Deluxe Room with City View
Stayed in Apr 2024
Couples
30 review
Outstanding
Posted on Apr 13, 2024
I would strongly recommend thus hotel if you planning to visit Labuan. Its has this class with so much ease you feel so relaxed with very great service from their staff my first time in Labuan and i am very impressed with their hotel service…lastly i must not forget that its a walking distance to their only shopping center or their financial hub:
Response from Property: Dear Vilimaina Pepena,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Capt. Sivaraja Supramani
Deluxe Room with City View
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 13, 2024
Overall, the service is good. It could be great if a simple smile is added to the front desk.
Secondly, I understood the hotel policy for check out time is at 1200 hours. But, it would be much appreciated by guest if the hotel could allow/extend the check out time to 3pm, provided the room not fully booked especially during the mid week days where it's at low density booking and the guest taking flight at about 6pm. Simple curtesy will make a lot of difference.
Response from Property: Dear Capt. Sivaraja Supramani, Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Guest User
Deluxe Room with City View
Stayed in Apr 2024
Business travelers
1 review
Amazing
Posted on Apr 5, 2024
All good just furniture look old for high class hotel
Response from Property: Dear Sir/Madam , Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
HongOver
Deluxe Room
Stayed in Apr 2023
Business travelers
9 review
Posted on Apr 15, 2023
Old hotel but acceptable🙃 The Food is pretty Good Though there isn’t room dining in menu in room. Had to call for one. Can feel hotel is cutting cost and it’s totllly understandable. Hope the hotel can recover soon. Btw, Ramadan buffet was awesome.
Response from Property: Dear HongOver, Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Gary Ronaldo Albert
Guest User
Deluxe Room with City View
Stayed in Aug 2023
Business travelers
16 review
Amazing
Posted on Sep 11, 2023
Nice hotel in Labuan. Just as I expected from the photos on Trip.com, except the swimming pool images must have been taken with a wide angle lens as it was smaller than I thought. Good breakfast. Helpful staff and a very nice location.
Response from Property: Dear Guest User,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Feilaoka
Deluxe Room with City View
Stayed in Nov 2023
Business travelers
14 review
Posted on Nov 5, 2023
furnitures in the old are quite old but still in acceptable condition.
Response from Property: Dear Feilaoka,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Hernandez
Deluxe Room with City View
Stayed in May 2023
Business travelers
7 review
Posted on Aug 4, 2023
Average hotel in a place where there are not many options. Location is best thing about the hotel that is quite dated. I guess it is ok for the price paid.
Response from Property: Dear Hernandez, Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
amir khaidzir
Deluxe Room with City View
Stayed in Jun 2023
Business travelers
7 review
Amazing
Posted on Jun 12, 2023
great value for money. friendly staff. recommended!
Response from Property: Dear amir Khaidzir,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Sh Mohd Ajjs
Deluxe Room with City View
Stayed in Mar 2024
Family
2 review
Very Good
Posted on Apr 13, 2024
Very enjoy food
Response from Property: Dear Sh Mohd Ajjs,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Sifu
Deluxe Room with City View
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 28, 2024
Good n nice
Response from Property: Dear Sifu,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Guest User
Deluxe Room with City View
Stayed in Apr 2024
Business travelers
12 review
Great
Posted on Apr 18, 2024
The room was nice, but a little old. It is located opposite the Financial Park mall, so it is very convenient to go shopping for duty-free goods just across the street.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
태훈
Deluxe Room with City View
Stayed in Jan 2024
Business travelers
12 review
Very Good
Posted on Jan 23, 2024
The hotel building itself was unable to withstand the passage of time. However, the staff service was very good and friendly. It is also located in the heart of Labuan city, great for shopping.
Original TextTranslated by Google
Response from Property: Dear 태훈,Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
KazukiK
Deluxe Room with City View
Stayed in Jul 2023
Business travelers
6 review
Very Good
Posted on Jul 16, 2023
business hotel
The location is right in front of the financial tower, so it's perfect for errands in town.
The staff can make you feel that they have received professional education, and some of them are good at English, so you can receive polite support.
There are tower side and sea side rooms. We recommend the sea side.
The room itself was about 2 Japanese business hotel rooms, so I didn't feel any inconvenience.
It may not be suitable for those who came to Labuan for leisure, but it is a comfortable hotel after business.
Original TextTranslated by Google
Response from Property: Dear KazukiK, Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Trending Searches
Recommended for you
Yukai Resort Premium Miyoshiya ReviewsColonial Inn Ellsworth ReviewsPaveletskaya Aero Hotel ReviewsLa Safari Inn Tissamaharama ReviewsKristalli Hotel Apartments ReviewsGlen Afric Country Lodge ReviewsHome2 Suites by Hilton Indianapolis Keystone Crossing ReviewsQuality Inn Lake Elsinore ReviewsComfort Inn Hwy 401 ReviewsThe Douillet by Demeure Hotels ReviewsMontigo Inn ReviewsHoward Johnson by Wyndham Virginia Beach ReviewsWeasku Inn ReviewsFairfield Inn Ann Arbor ReviewsSowell Hotels Mont Blanc et Spa ReviewsCamp Noel ReviewsThe Orchard Cebu Hotel & Suites ReviewsAmericas Best Value Inn and Suites Lake George ReviewsBentley Hotel South Beach ReviewsKleopatra Carina Hotel ReviewsHongyang Liyue Hotel (Guangzhou Takecun Subway Station Pazhou Convention and Exhibition Center)Ajax HotelQiu Guo Hotel (Beijing Wangjing SOHO)Mercure Guangzhou Beijing Road Pedestrian Street HotelHOTEL MYSTAYS Sapporo StationNayun Xingkong Hotel (Hangzhou Xixi Branch)Shine HotelJinjiang Inn (Shanghai University Jiading North Subway Station)Monarch HotelJP Hyllis Hotel