Dorsett Grand Labuan Reviews

This hotel is the best hotel for business travelers in Labuan. The location is prefect as it is across from the financial park. The room was large and well furnished. The housekeeping service was great. 24 hr room service was a nice perk as well.

Well stayed.

Lots of renovation done in the hotel since Covid, conditions are slowly improving. However not my first choice, there’s no restaurants in the surrounding area.

Staff friendly. Room clean, easy to access. Pool clean as well.

Swift check-in and roomy accommodations. Conveniently situated near the Ujana Kewangan free trade shopping mall and Labuan Square. The breakfast is also delightful.

not so bad

Good: Extra huge room, quiet part of town Bad: Blocked hand basin and dripping aircon vent

Dorsett Grand Labuan is ideally situated in the heart of the city, making it incredibly convenient for business travelers. It's within walking distance of major corporate offices, conference centers, and public transportation hubs. The proximity to several high-quality restaurants and cafes is a definite plus for business lunches and dinners.

I would strongly recommend thus hotel if you planning to visit Labuan. Its has this class with so much ease you feel so relaxed with very great service from their staff my first time in Labuan and i am very impressed with their hotel service…lastly i must not forget that its a walking distance to their only shopping center or their financial hub:

Overall, the service is good. It could be great if a simple smile is added to the front desk. Secondly, I understood the hotel policy for check out time is at 1200 hours. But, it would be much appreciated by guest if the hotel could allow/extend the check out time to 3pm, provided the room not fully booked especially during the mid week days where it's at low density booking and the guest taking flight at about 6pm. Simple curtesy will make a lot of difference.

Room are OK but the balcony is full of pigeon **** .........

Nice hotel and convenient location

All good just furniture look old for high class hotel

Old hotel but acceptable🙃 The Food is pretty Good Though there isn’t room dining in menu in room. Had to call for one. Can feel hotel is cutting cost and it’s totllly understandable. Hope the hotel can recover soon. Btw, Ramadan buffet was awesome.

Nice hotel in Labuan. Just as I expected from the photos on Trip.com, except the swimming pool images must have been taken with a wide angle lens as it was smaller than I thought. Good breakfast. Helpful staff and a very nice location.