You may criticize, but the meaningless answers from the hotel show that it doesn't matter at all. Zimbabwe is a poor country with the US dollar as the actual "national currency" (the gold standard will be introduced soon, that's for sure) and the hotel is an oasis, a foreign body that has little to do with real life. Even if you take that into account, it is difficult to accept uncritically what you are offered for money or not. There are enough examples in the region of how things can be better.
Original TextTranslation provided by Google