Si Mon Eliza
December 9, 2023
Was welcomed the first day to a warm and inviting room. The morning after at breakfast, upon updating a female staff of our intent to leave early the next day for our flight and check out process requirements, she insisted that we have not paid for our stay and was quite condescending on it. We pulled out our bank statement as proof that payment was made but her attitude left an unpleasant taste. That night, we went back to a room where it was absolutely freezing cold, lights in the hallway turnt off, it was like they “forgot” they had guests.
We will not be returning for sure.