Mali Namphu Hotel Reviews

Response from Property: Dear our valuable guest,Thank you very much for your kind feedback. We are happy to hear that you enjoyed our convenient location, friendly staff, and breakfast selection. We also appreciate your honest comments about cleanliness and will continue working to improve it. We are glad you found our hotel to be good value for money, and we hope to welcome you again in the future.Yours sincerely,Chua

Response from Property: Dear Mr. Dongjin Chang,Thank you for sharing your feedback with us. We are happy to hear that you enjoyed our breakfast omelet and liked the beautiful design shown in our photos. We are sorry that the room and bathroom felt too small for you. Regarding the pool, heavy rain can sometimes make the water look cloudy, and we appreciate your understanding. We will continue working to improve our facilities and provide a better experience for our guests.Yours sincerely,Chua

Response from Property: Dear Mr. TAKAMUNE IIJIMA,Thank you so much for staying with us again since your first visit in June 2024. We truly appreciate your continued support and are happy to hear that you have noticed our improvements. We are also delighted that you found our new front desk staff bright and excellent! Your kind words mean a lot to our team. We hope to welcome you back again for an easier and longer stay next time.See you in 2027! ❤️Yours sincerely,Chua

Response from Property: Dear our valuable guest,Thank you for sharing your honest feedback with us. We are sorry to hear that the hotel looked different from the pictures and understand your disappointment. However, we are glad that you enjoyed the atmosphere and our convenient location.Your feedback is very valuable to us and will help us continue improving our hotel. We truly appreciate your stay and hope to have the pleasure of welcoming you again.Yours sincerely,Chan

Response from Property: Dear our valuable guest,Thank you for your feedback. We are glad to hear that you found your stay good and worth the money. We sincerely apologize that some things in the room were damaged and that the room condition did not meet your expectations. We truly appreciate you bringing this to our attention, and we will work to improve and maintain our rooms better.Yours sincerely,Chua

Response from Property: Dear Our Valued Guest,Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our clean hotel, excellent service, convenient location, and delicious breakfast. We are especially happy that you found the nearby attractions easy to reach on foot.Your kind words are a great encouragement to our team. We truly appreciate your support and hope to welcome you back again soon!Yours sincerely,Chua

Response from Property: Dear Mr/Ms. Mitsuishi,Thank you so much for your wonderful review! Knowing that you have visited Vientiane many times and found our hotel to be the most satisfying place you have stayed means a great deal to our entire team.We are truly grateful for your trust and kind words, and we are especially happy to hear that you plan to return. We look forward to welcoming you back and making your next stay just as memorable!Yours sincerely,Chua

Response from Property: Dear Mr. ChihiroThank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed our convenient location, cleanliness, swimming pool, breakfast, and especially the kindness of our entire team. We are also pleased that our luggage storage service was helpful after check-out.We sincerely appreciate your feedback regarding the bathroom layout. We understand your concern and will certainly take it into consideration as we continue to improve our facilities and guest comfort.Thank you again for recognizing the value we strive to provide. We hope to welcome you back again soon!Yours sincerely,Chua

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our convenient location and breakfast.We sincerely apologize that the condition of our facilities and cleanliness did not fully meet your expectations. We truly value your comments and will share them with our team as we continue working to improve our facilities and housekeeping standards.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a better experience next time.Best regards,Chua

Response from Property: Dear Valued Guest,Thank you very much for your wonderful and detailed review. We’re delighted to hear that you enjoyed our restaurant area, swimming pool, clean room, and the warm service from our staff. We’re also happy that you found our location convenient for visiting nearby attractions.We sincerely appreciate your understanding regarding the lack of an elevator. For guests who may have difficulty with stairs, we are always happy to arrange a lower-floor room upon request, subject to availability.Thank you again for your kind recommendation. It would be our pleasure to welcome you back to Mali Namphu Hotel on your next visit to Vientiane.Best regards,Chua

Response from Property: Thank you very much for your kind review! We’re delighted to hear that you found your accommodation comfortable and our staff helpful with recommendations. We’re also happy that you enjoyed our convenient location, close to the fountain and within walking distance of the Mekong riverside market.We appreciate your understanding regarding the lack of an elevator. We hope to welcome you back to Vientiane and make your next stay just as enjoyable!Warm regards,Mali Namphu Hotel Team

Response from Property: Thank you for your review and for sharing your experience with us. We are delighted to hear that you found our hotel clean and well maintained despite the facilities being a little older. We're also pleased that you enjoyed the natural light in your room, our small swimming pool, and especially our breakfast. It's wonderful to know that our convenient location made your stay more enjoyable. We truly appreciate your kind words and hope to welcome you back again on your next visit!

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience!We are delighted to hear that you found our rooms well-equipped for a short stay and enjoyed our clean swimming pool, comfortable loungers, and shaded areas for relaxing.Your feedback is greatly appreciated, and we are pleased that you had an enjoyable stay with us. We look forward to welcoming you back to Mali Namphu Hotel on your next visit to Vientiane.Warm regards,Mali Namphu Hotel Team