Hotel Minerva Grand

Very bad experience. Rooms are not clean, very poor service. I Never recommend this hotel. Response of staff is very bad. Rooms are worst, we have not even stay there. worst experience. Please don't book this hotel.

Stayed in their chain of hotel in Vijayawada, MG Road and my feedback is: Checked into this Hotel with family by booking two rooms for four. This property is in downtown of Vijayawada with lot of shopping/ eating options and there is a mall just opposite to the hotel. Road leading to hotel is crowded and too much of traffic and there is hardly a place to park vehicle to get down to check in. Having said Check-in and Check-out is quick & smooth and front office is helpful and efficient. Requested twin beds and they have considered and provided; Thank you. We drove down to hotel in chauffer driven car and there is no provision for driver rest room. As such we were informed that this facility is available when called two days before check in. Room service slow to respond and hotel must improve quality bed linen and towels. Toilet flushing in both the rooms needs to be addressed. No complimentary packaged water bottles are provided in the rooms. Hotel has a fine dining restaurant, Blue fox, where alcoholic beverages. This restaurant is smelly as floor has a carpet. My request is to replace carpet with easily cleanable impervious tiles. There is no way to clean soiled carpet due to food spillages. There is a pure veg restaurant Minerva Coffee shop and food is delicious. Same as any Minerva Coffee shop in Hyderabad. Complimentary breakfast is served in another restaurant in ground floor and breakfast spread good and tasty which is trade mark of Minerva properties.