296 Heritage Apartments
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Vila Nova de Gaia
296 Heritage Apartments
Health Protected
Av. de Diogo Leite 296, Vila Nova de Gaia, Porto District 4400-111, Portugal
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4.7/5Amazing·Cleanliness: 4.7
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Amenities
HikingCar Charging FacilitiesAirport Shuttle ServiceLuggage StorageWi-Fi in Public AreasFree
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Surroundings
Airport: Francisco Sa Carneiro International Airport
(18.9 km)
Train: Sao Bento Train Station
(1.1 km)
Train: Devesas Station
(1.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
12
Apartment, 1 Bedroom (Back View)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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11
Apartment, 3 Bedrooms
3 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
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14
Apartment, 1 Bedroom, River View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
City View
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21
Family Studio, River View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
City View
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7
Family Studio (Back View)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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8
Studio (Back View)
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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Guest Reviews(100)
4.7/5
Amazing
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.7
- Service4.7
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests commend the property for its exceptional cleanliness, spacious and well-equipped apartments with modern decor, and stunning views of Porto. The in-room breakfast variety, proximity to local attractions, and the friendly, professional staff enhance the experience.
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Helpful
Not helpful
Guest User
April 22, 2024
Upon my arrival, I immediately noticed the presence of roaches in the room. I promptly informed the staff, requesting immediate action to address the issue. However, the response I received was dismissive, with the staff member saying, "roaches are going to the river." Subsequently, I returned home at night in a worse state. Not only was there a consistent dripping sound from the water, suggesting a plumbing issue, but I also encountered numerous BIG and small roaches throughout the premises. Despite my attempts to seek assistance from the lobby, there was no staff present initially, exacerbating my frustration. When a member of the restaurant staff and lobby desk staff eventually came, their response was equally inadequate. Rather than addressing the pest problem effectively, I was informed that any treatment would agitate the roaches further, exacerbating the situation. As a paying guest who chose this establishment based on its reputation for luxury and quality, I am deeply disappointed by the substandard conditions I have encountered. I complained and showed the videos and photos and they said they cant compensate anything. Just refund the next day room and get new hotel.
Guest User
March 24, 2024
Ausgezeichnete Lage mit überwältigendem Blick auf den Douro und Ribeira, äusserst freundliches Personal, sauberes und geräumiges Apartment. Wir waren rundum sehr zufrieden und können das Hotel wärmstens empfehlen. Vielen Dank für die Gastfreundschaft.
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Guest User
February 24, 2024
Logement lumineux, très bien localisé et très propre. Le personnel est chaleureux et le petit déjeuner copieux. Plein de restaurants autour, bons et abordables. Tout est à proximité. Je recommande vivement cet établissement. Ravie de cette expérience !
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Angelette
October 23, 2023
You have the perfect view of Porto. Property is close to the bridge that leads to Porto and we only walked about 10 minutes to cross the bridge. The property is clean.
Marilyn
October 20, 2023
We loved staying there for our time in Porto. The unit was beautiful and the staff was wonderful. They made our trip at special. I would absolutely recommend it.. and give it a perfect 10.
idalberto
October 14, 2023
Perfect overall, we were traveling with a toddler and everything was ready when we arrived, great location with an amazing view, you also have restaurants under so staying here is a great choice.
brenda
October 10, 2023
Excellent location, large rooms with amazing views and great staff.
Natalie
October 7, 2023
The reviews are true. This was, hands down, the best accommodations throughout our trip across Portugal. Professional, communicative, spotless, helpful and courteous staff. Lovely breakfast. We didn't want to leave.
Carol
October 4, 2023
The service was excellent. The room exceeded our expectations and the breakfast was superb. Carol P Canada
Property Policies
Check-in and Check-out Times
Check-in: 15:00–20:00
Check-out: 00:00–12:00
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Very Clean
- 4.7/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Services & Amenities
Most Popular Amenities
Hiking
Car Charging Facilities
Airport Shuttle Service
Luggage Storage
Wi-Fi in Public AreasFree
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