Guest User
September 19, 2024
This is a remarkable hotel, nicely situated in my favourite part of Old Benidorm near restaurants, cafes, beach and shops. The rooms are immaculate and serviced to a very high standard by cheerful hardworking housekeepers. Now for the restaurant! The entire team work together seamlessly! Although each has their own individual task they are able to step in to carry out another role immediately should it be necessary. It is the best run restaurant I have seen ANYWHERE! The choice of food is excellent and the food is superb. It is, after all, a Gastro restaurant! I am a solo traveller and was not therefore in the best located room. It had everything a hotel room should have but certainly did not have much of a view. I had emailed prior to my visit requesting I was happy to pay extra for an upgraded room and as I checked in reiterated that I was quite prepared to pay for an upgraded room that had a sea view and a balcony. I got neither! I was told I could go to reception 3 days later to make the same request but I didn’t bother as I couldn’t be troubled with moving room! Maybe my fault! I am not particularly fond of heights and I was on floor 4 which is about 6 floors up from the ground. There is large amounts of glass in the building and stairwells and lifts are totally open causing me to walk next to walls and not look down gaping stairwells. My room had a floor to ceiling window which I hated but could, fortunately, draw curtains across! I do, however, highly recommend this hotel and will be returning again in the future. However, I haven’t discovered a way of requesting a particular room!