Best Hotels near Volca de la Crosa, Vilobi D＇Onyar

My husband and I came as day guests because we wanted the use of a swimming pool. You pay €30 and get a towel and 1 drink (beer or soft drink). When we arrived the outdoor pool was like ice, we're hardy swimmers but this was ice ice and so we asked if we could swim in the indoor pool. No, you pay €30 to use the spa, we asked if we could pay for the spa instead of the outdoor pass and they said yes, but you cannot then sit outside???!! We said we didn't want to be sat indoors all day so got the outdoor pass. After an hour, noticing there was not one single other person at the indoor or outdoor pool, we explained again that the outdoor pool was unusable so could we just have one swim in the indoor pool otherwise we have paid €30 for a towel and a chair (which we have on our large terrace at our accommodation for free!). We even offered to forego the free drinks to do so. We werent trying to get freebies, just asking for the ability to go for a swim like we'd paid for, making it clear we would not use the jacuzzi or anything else in the spa. Receptionist said she would get back to us in half an hour. 2 hours later....Nothing. Went back in and had to explain it all to 2 new ladies. Come back in 20 minutes. Went back and they said if you want to use the indoor pool you have to pay another €30. It was absolutely baffling that with zero other guests using the facilities and knowing we had paid for a pass to have use of a pool, they would not let us have 1 swim in an empty indoor pool. What difference does it make to them if we swim indoor or outdoor, zero. What difference would it have made to us, total. The actual advert for the pass doesnt even specify that the pool is outdoor only and when we emailed them in advance was also not advised this, nor that we had to have passports to enter (fortunately i had a photo of them on my phone, otherwise we would have had a wasted 30minute journey) because we were told we could not enter using our drivers license. Our sole purpose for coming was to swim, I'd had a bad fall and injured my leg and back quite severely and was coming to try and relieve it by swimming, instead I went back €30 worse off, irritated and still in pain. Their customer service skills and logic were appalling. What could have been a lovely, relaxing day out was totally overshadowed by their lack of hospitality.

We arrived at darkness. The hotel is very bad to find because there is no good marking. Even the Policia-Local could not describe the way to the hotel correctly because it is very bad to find. At the arrival we were reconciled by the very friendly staff. The room was suitable for the 4 stars, but could be a little bigger. The breakfast was very rich and the choice was very diverse. The service did not open any wishes. Summary: The price-performance ratio is correct. I will stay there again and can only recommend the hotel further.

Where I should start ....it was just top! The room was spacious and comfortable furnished and with all luxury. The beds were of good quality and had a cloak. The bathroom was spacious and with all the comforts. The common kitchen with the associated, very pleasant breakfast and living room was all you needed. The location is in the outdoor area where you can enjoy the best of the rest and beautiful surroundings. It is nice to use the pool s,morning for breakfast, s, afternoon at return or if you spend the whole day at El Ranxo . Liesbeth and Kees are the perfect host and host woman they don't only give you a good holiday feeling but also create a familiar atmosphere ..... everyone feels at home. Dear dog Ozzie, keep watch and gives the good example of how to behave best with warm weather ....... stay calm and enjoy the rest.