Sheraton Miramar Hotel & Convention Center Reviews

Dear Sir, I have an issue to be resolved I WAS overcharged. The hotel did charge taxes (VAT) twice ,they did charge Chilean $ 229.000 which includes the tax and on top they charged the tax again over the 229.000

Great location! The surrounding scenery is beautiful! The rooms are clean♪ The staff are very kind. The hotel facilities are excellent and it is very comfortable. The food is delicious and there is a wide variety of dishes to choose from. It is very convenient for going to tourist spots. I will definitely recommend it to my friends.

It’s a good idea to visit the Sheraton in Viña! Outside the window is Viña's famous Waffle Castle. The V balcony is perfect for watching the sunrise and sunset, and the view is very good! The hotel's service is very good and responsive to all requests. Self-driving parking is also very convenient. The breakfast category is quite complete and the ingredients are relatively healthy. In addition, special praise should be given to the hotel's swimming pool. The water temperature and indoor temperature are very suitable. The hotel also provides everyone with heated towels. It can be seen that they are very attentive to the service!

Ok the hotel is very good

The room is large and clean, and the breakfast is rich in variety. Very good service attitude

The location is very good, facing the sea. Room facilities are good. Good service

My assessment is lousy. I had a reservation on the 22nd with my wife to celebrate my birthday, however on the 21st I had an accident and suffered a ruptured Achilles tendon, for which I tried to communicate to postpone the reservation, to which the hotel replied that I should do it with your. When trying to communicate with you, I only got a response from a recording and I never managed to communicate to resolve the situation, for which I lost the reservation and my money. Terrible service and I will never use them again

We were able to book a room at this Sheraton for the day we arrived, so we were very fortunate. The facility was in excellent condition and in a good location. It was a little pricey, but was worth it for the service and accomodations. I would definitely stay there again.

I cannot say enough good things about this hotel. The staff on all levels was amazing, particularly Patriccio. The staff is beyond helpful on every level. The rooms are lovely and the location and views amazing. The food and breakfast were great. The gym is wonderful with ocean views. Everyone speaks good English.

This is surely one of the best hotels I’ve ever stayed at. The room was spacious, the bed & linens very comfortable, and the staff was always excellent. It is safe and the location very convenient. The ocean view from our terrace was breathtaking.

If you want to stay in Vina del Mar find a hotel near renaca beach. This hotel is all marketing. The food, and breakfast is horrible. The rooms are really outdated. The beach next to the hotel is not nice. There is so much traffic, and people around the hotel so you have no peace. Its very corporate style service.

For our trip to Viña del Mar we had originally booked a timeshare condo, however when we arrived we found someone else (the owner) in the unit. With no place to stay we turned to the Miramar, which turned out to be a wonderful choice! At check-in I told the desk person, José, our sad story, and also that it was my wife's birthday tomorrow and that we had journeyed from the US. He went out of his way to accommodate us with a great room. He also gave us complimentary drink tickets and had a bottle of wine sent to the room. The next morning they sent up a complimentary breakfast that included a slice of birthday cake with a candle! This is really service above and beyond. We are very impressed with the Miramar! Oh, and it is a great hotel, perched on the rocks above the ocean, with views from Valparaíso to Reñaca. The bar and deck above the pool deck is a fine place to spend the afternoon enjoying the sun. The property is well maintained and our room was large and comfortable.

We loved it! Very comfortable rooms, great view from the balcony, food and drink really good

This place is amazing!!!The best thing are the amazing views from the rooms!!! Breathtaking, the staff is very friendly and helpful!!