Marjac Suites Virginia Beach Oceanfront

Hotel staff was excellent! Everyone was so nice and helpful. When we arrived our room was ready but there was a lot of sand in the floor. Everything else was clean. It was hot in the elevator and it was very slow! We were on the 7th floor and it took forever to get the elevator. Overall it was a great experience!

We were there for 5 days and housekeeping never came. I asked at the front desk twice for housekeeping to come get trash and towels. I had to get the towels each time we ran out then I was given a trash bag to bring back the dirty towels to the front desk. There were dirty towels outside of the room the first 3 days until I asked the front desk to please get someone to pick them up someone picked them up the next day. I was frustrated that they never picked up the trash or swept the room the whole time we were there. There were 5 bags of trash when we left. The hot water took 5 minutes or more to get to the faucet for us to get warm water. Probably because they were not busy so it had to travel through pipes a long way to get to the room. I had asked for a refund for the last night because I had asked specifically for housekeeping to come to the room Wednesday night and they still had not came by the time we checked out Friday. I could not get a refund because i booked though Travelocity.

It was convenient and relaxing

Front staff was always nice and friendly. Perfect location to do everything at the oceanfront. Hotel was clean. Was able to get late check out. Would stay again

I made our reservations and sent a message to management about ADA accessibility on April 13 for a trip that was scheduled for April 19. The last day we could cancel was April 15. We got a message on April 17 stating that the rooms were NOT ADA accessible. However, when booking, it’s listed as an accessible property. Turns out, the only accessible feature is the reservation desk. As it was, we could not cancel, and had no other options. We were forced to spend an extra $150 for a walker and a shower seat just to make the stay POSSIBLE. We had to pray the entire trip that the elevator did not break down or a fire break out because then we'd have had two guests stuck in the rooms. If you are going to list your property as accessible, PLEASE MAKE SURE that it IS accessible. This is extremely misleading. Had I not sent a message, I wouldn't even have known this much. Too bad I found out too late to change my reservations and save some money. While the rooms are ok - and that's being generous - do better. We had no toilet paper, our coffee maker was missing parts, the faucet on the sink was broken. I know it's cheap hotel by VB standards, but still make it worth the money to stay at the hotel with no noise restrictions, no bells, and definitely no whistles.

Nice rooms, they just need another elevator.prime location and real damn affordable.

It was ok

We stayed here in 2019, and it turned out to be very convenient. A lot of things to do In walking distance. Looks like things were remodeled in the hotel. Very basic decor which is fine since we didn’t really plan on staying in the hotel all day. Beds were comfy. Very gorgeous view of the oceanfront from the balcony. There’s a fridge and a stove cooktop but you have to bring your own cookware and utensils. Two flatscreen tvs one in the living area and one in the bedroom. Wi-Fi was good also.

The hotel was definitely a no-frills stay. I called and requested a 3rd or 4th floor, when I arrived they had not honored my request but they did change it when I mentioned it. The building is dated and our beds were not comfortable. The location was good, but the view was limited on one side because of the hotel next door. There were many peculiar smells in the buidling. It wasn't the worst place I've stayed, but I definitely would look elsewhere on my next trip.