I will start by saying the hotel had a great location. Was unaware upon booking that $20 per day would be charged for parking. on our first night, I called the front desk because our remote was not working. I was told that engineering would visit, waited up until midnight, and that never happened, second day after unplugging the TV got the remote working by ourselves. Elevators were out of service off and on making it very uncomfortable to trust to get onto one… there was a sign up to use service elevator however that seemed to be annoying to most hotel staff as they needed to wait to bring their cleaning carts onto elevators. was told by many that elevators had been out of order for months. we spent five days at the hotel. The total was $1400 plus parking. The indoor pool was cold. The outdoor pool was colder…. neighboring hotels seem to have warm outdoor pools also had their fire tables lit…. observed this hotel had the same bottles of ketchup, mustard, hot sauce, and mayonnaise sitting on outdoor tables for our entire stay, however, outdoor tables were unavailable for the entire stay. at the end of the stay, my son purchased a gatorade from the lobby… it was $4.00. would not stay at this establishment again