Verified traveler
March 27, 2023
They are in the middle of renovating which is good cause is badly needed. First problem at checkin, gave us wrong room number and as I’m struggling to get in woke up people already in room…… not cool, they were not happy. Get another room freshly painted with new floor but definitely not ready to rent……No latch on main door or deadbolt, had to wedge a chair on handle, no doorknob at all on bathroom, tv came on with volume control but couldn’t change channels, towels were dirty with stains. Tried to call front desk but phone didn’t work!!! Had to go to front desk again to let them know, they offered nothing just said sorry yes we are renovating. We stayed for two days second day keys didn’t work again had to March back to front desk. Renovating is all fine and good but don’t accept people’s money on a room not fit to rent yet!!! I’m sure will be nice when done but wasn’t ready. The workers were very nice and did try to help as much as they could but Won’t stay again even after renovated.