The rooms are clean and very pretty. The bed is comfortable but the pillows are not. The rooms come with only 1 pillow/ person and they are really mushy. However they will provide more if you ask them to. Not sure if this applies for all single rooms, but the mini fridge is right next to the bed, so the light sleepers might find it a bit disturbing. The spa services are ok, but not great. Out of the 2 foot massage chairs, only one was working and intermittently. The other 2 warm beds should have been placed in a more intimate area where there isn't that much noise. The hotel does offer massages, but they don't have a dedicated masseur. And the scheduling is pretty chaotic. Also, the massage area is situated in a pretty noisy area, right at the entrance of the spa, and the room is not isolated. The staff is really helpful and polite, both the ones at the hotel and the ones at the restaurant. During our stay, there were some air conditioning issues, where one room had some leakage and the air conditioning stopped working for all the rooms. Not very pleasant when there are 35C outside. The food and service at the restaurant were great, they have great variety for both food and beverages.