Hotel Jardines de Uleta Suites

This place is not very good. Rooms are like one bed apartment with cheap furniture and no cutlery or plates in the kitchen. The hardest mattress I ever slept on and rude staff. Girl on duty for Sunday morning 17th November needs to go to customer service class as she fails on all counts. No restaurant on a Saturday night and not many in area but check in staff said quite proudly they had a vending machine in the car park. We ended up eating Burger King. Breakfast they want to charge €20 but then asked to pick off a chalk board with dishes costing €4. Give this place a very wide miss. Wish we had booked elsewhere.

Great parking garage with plenty of interior height. Well lighted and attractive. The room was great. Had a large TV good Internet, comfortable bed high quality linens.

Rooms cmfortable and clean in a ice neighbourhood . 30 min walk to city center

I always stay here when i come to vitoria

Disappointing Have stayed here many time and always been happy, however was extremely disappointed this time with rooms, quality of the breakfast and unfriendly staff.

Great Experience at Sercotel! Great experience and service! My girlfriend and I stayed at Sercotel Jardines de Uleta Suites during our trip to Vitoria-Gasteiz for the Ironman race. The hotel is located about 25-30 minute walk from the city center. Lorena at the front desk was absolutely amazing, genuine and had great energy. The rooms were much larger than anticipated and the breakfast buffet was quite enjoyable.

The suite was beautiful and clean and the staff were fantastic. However not being allowed to use the kitchen in our suite because it’s only for those who rent for a minimum of four nights is extremely disappointing. (We had the suite for 3 nights). Also no coffee machine in our room or at least a free coffee station in the lobby is super disappointing considering the room was pretty expensive.