Guest User
February 18, 2023
Pros Beautiful peaceful quiet rural setting. Very good food. Friendly helpful staff, except see below. Spa: relaxation room with complimentary water, tea, and apples, and salt room. Parquet floor and traditional painted furniture in room. Cons Paying for parking and then walking out to the road on icy footpaths and back into the hotel with our luggage. I suggest if the management/owner hasn't tried, that he/she attempt to negotiate with the neighbor who runs the parking lot to build a gate for hotel clients to get to and from the parking lot. When we entered our room, my wife noticed that there was only one set of towels - for one person. I went to the front desk. The lady told me they would bring it up to the room. After my wife took a shower; and it was my turn, I waited 45 minutes. Finally I went back to the front desk. This time, the front desk lady walked about 4 yards to retrieve the towels and gave them to me (why couldn't she do that the first time??!!) I never got an explanation for this annoying inconvenience. When I complained, the front desk woman (I never got her name) told me that the manager would call me. He/she didn't call. The refrigerator in the room did not work. We don't like doorless shower stalls. RE: spa The steam room was too hot; and the water coming out of the hose was SCALDING hot!! My wife actually suffered a burn from trying to use it. The jacuzzi jets in the warm pool did not work. We asked 3 times. We were told that they go on automatically; but we spent 3 - 4 hours in the spa every day, and never saw them turn on. It is hard to imagine a spa without some bubbles! For some reason they turned off the ice machine when we were there; and we had to ask them to turn it on… No response from management to this review.