To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(17)
Positive reviews(10)
Reviews with photos/video(4)
Negative reviews(4)
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 20, 2024
Wonderful location on Maui with great access to food, shopping, beaches, and adventures. Building was clean, wonderful, and easy to navigate. The condo had everything, including spectacular views, everything was clean and working. The lawn and pool were perfect.
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 24, 2024
We recently stayed at Kihei Surfside in Maui, Unit 110, which we booked through Ali’i Resorts. It was a perfect week. The condominium is beautiful and comfortable. We felt like we were at home. Everything we wanted and needed was there. The bed is so comfortable, giving us much needed hours of sleep. The patio faces the water and the view of the ocean and mountains are so beautiful. We cannot wait for our next visit. We will go back to the same unit and we will book through Ali’i
FarAway68366605701
Stayed in Jun 2023
Other
4.0/5
Very Good
Posted on Jun 12, 2023
My wife and I spent 4 nights at Kihei Surfside in Room 513, and we had an enjoyable stay. The remodeled unit's amenities and great oceanfront view met or exceeded our expectations. The trade winds died down a couple of nights and there was no a/c, but luckily there were several fans! Unfortunately we had to keep the large sliding door closed at night to keep out beetles that loved to come in through its screen door cracks, so a/c would have been a big plus. There was construction on site that was not too disruptive, but unfortunately construction on the nearby street was noisy starting at 9 AM each weekday. Overall we enjoyed our stay, but it would have been better with a/c and without beetles or road construction noise.
Bryan C
Stayed in Sep 2023
Family
1.0/5
Posted on Sep 28, 2023
I scheduled a trip to visit in late August. I didn't buy trip insurance because literally nothing was keeping me from this trip. Then the big fire came. Due to the state of emergency and catastrophic loss of life, I was forced to cancel my trip. Rosie's Rentals stated "No Refunds." I'm dealing with the charges to this day. Totally appalling that they try to force a visit while they are in the middle of one of the greatest natural disasters in our countries history just a few miles away. I saw similar posts when people couldn't travel due to COVID restrictions. Don't book ahead. They keep your money if you can't make it. Now not only did I miss out on a Hawaii vacation, but I'm also not taking ANY vacation because the funds are taken. Fun times.
Response from Property: I’m so sad to see your review when you didn’t even get to Come to MAUI. We are open for business. I hope that the booking agent you use to consider setting something up for you in the near future so that you might come and experience the wonder of MAUI for yourself.
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
We have been staying at the Kihei Surfside for 40+ years! Our daughters were 3 & 6 when we first discovered this amazing location. Now they are bringing their children! Some will pass this by when they read “no AC”. Kihei is the windy side of Maui so trade winds will keep you cool. Every room has an unobstructed view of the ocean. 1.5 miles of beach is just steps away with some of the best snorkeling! A new pool was finished just before our month-long stay in November. Blowing the conch shell at sunset is a KS ritual. Everyone is encouraged to join in! It also is connected to state property so the grounds for running children is ideal!! We’re going back for another month this November!
Response from Property: Thank you so much for your kind words about our very special resort. I look forward to your return.
Guest User
Stayed in Nov 2022
Other
1.0/5
Posted on Nov 22, 2022
WARNING !!! Do NOT stay at Kihei Surfside (KS) They are currently under construction due to the installation of air conditioners, renovations and are not to complete the project by November 2023 (as per Kevin the maintenance guy at KS). The noise is so unbearable and the crew works from Monday to Friday 9am to 4pm. Stay away
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 7, 2023
This is our first time at this resort....not our last. Great ocean view from all rooms, awesome large grass area for play, yoga and gatherings, beautiful birds in the yard daily. Excellent snorkeling out front and lots of turtles visible by land and sea as they feed off the grasses and algae. Easy to spot whales from the entire bay and great views of Molokini crater and over to the West Mountains and Haleakala behind us. The best part though is the staff and management at this building...They are awesome!!!! Thank you for an excellent vacation at Kihei Surfside...see you next year.
Response from Property: Thank you so much for the glowing review! We really do strive to make your vacation a great one. Please hurry back to your new island home.
Guest User
Stayed in Aug 2022
Other
3.0/5
Posted on Aug 10, 2022
Beautiful property, awesome location...however our unit #305 was filthy dirty and outdated. Owners put nothing back in to the property. Bath towels stained brown, ironing board stained brown, iron broken, vents caked with dust, furniture caked with dust, hair and dust under bed and desk, vinyl blinds filthy with dust and dirt, tile floor extremely dirty making feet and socks horribly filthy. Certainly look for another unit than #305, it was not fit to stay in. We had to leave one day so they could update the electricity, had to leave one day so they could spry for bugs....not relaxing in this unit at all. Sent pictures and concerns to the owner and she did not care one bit. Next time we will stay in a unit which has been cleaned. Even the wall hangings were caked with dust and dirt. See the pictures they do not lie.
6/18
Guest User
Stayed in Jan 2023
Couples
2.0/5
Posted on Jan 31, 2023
We’ve been staying here at Kihei Surfside for 11 days now. After COVID, we hoped to reconnect as a couple and chose this through VRBO based on the location and positive reviews. Our condo is well-appointed, and even without a/c, the fans and ocean breeze kept us comfortable. And the views are beautiful. But if you are going to stay here, these are the things I think you need to know: -this is a family-friendly complex, and I’m being diplomatic when I say it is noisy. From 6:30am onward, there is no shortage of screeching toddlers and teens -the pool is another hub of noise and despite an on-site manager, we’ve just had our second to last evening ended due to a raucous cannonball contest, with parents cheering on the kiddos -the large common area is a public park and is a popular off-leash dog area. -the curved shape of the building channels sound directly into your lanai -we’ve been woken up every single money before 7am by condo doors slamming and kids crying outside our door. We’ve stayed at many other complexes In the past and will most definitely make a different choice next time. I love kiddos, I do! But wow, it’s a lot here. Lesson learned.
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Over 20 years ago, I found the Kihei Surfside and have never been disappointed . The property is simply in the best location. It is so meticulously maintained and the staff, especially Dan at the front desk, have always gone above and beyond. Needless to say, I can’t wait to go back!
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
After walking the area around this resort I'd have to say it's one of the best located places to stay. The beach is a very short walk, less than 50 yards, and a park area is next to the pool. The facilities are well maintained and the pool was cleaned daily. The beach was not crowded and there was excellent snorkeling just off shore. The main part of town is within walking distance or a short drive. Our room was ready when arrived and was spotless. Full kitchen was nice. The staff was pleasant. There is no air-conditioning but with windows and slider open there was a nice breeze through the unit. It was in the 80's while we were here. Because the windows are open you do hear the roosters and other birds in the morning. The office does offer ear plugs. We will come back.
Response from Property: We love to hear that our guest had a great time and we hope that you will return very soon and enjoy everything the KIHEI SURFSIDE’ has to offer. Thank you for your kind words we look forward to your return
Guest User
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 31, 2023
We booked with Andrea Abad from Maui Beach Front vacations on Airbnb before Covid started. For changing the booking to a later date due to the european travel ban, she asked us to book on her direct website. After paying the full amount of 1'200$ we had to change dates again. Now that we can finally travel the USA again, Andrea told us that it has been more than a year that we booked so our reservation and money is gone. But on her website there are not even cancellation terms. She just hang up the phone when we called and doesn't answer any mails. Please don't book with Andrea Abad or Maui Beach Front Vacations!
Response from Property: Oh my goodness, I am so sorry about your experience. What I need you to know is that Ms. Abad is no longer an owner here at the Kihei Surfside. She sold both of her units! Please give us another chance by contacting one of the other agencies we have here. To obtain a listing of those owners and agencies fo to kiheisurfsideaoao.com the listings are down-loadable. Again, sorry for your experience!
Guest User
Stayed in Jan 2023
Couples
4.0/5
Very Good
Posted on Jan 31, 2023
We enjoyed every minute of our stay at Kihei Surfside. The location is so convenient for exploring Maui and being steps from Keawakapu Beach has spoiled us forever! We happened to be in a ground floor unit, which is slightly noisy and concedes a bit of privacy but offers outstanding sunsets and great people (and dog) watching on the lawn. We were not bothered by roosters, but if you are, the front desk even provides free earplugs! The newly refurbished pool area looks fabulous, but we were all about the world class beach next door. My only complaint is the tight parking spots (our rental car was damaged overnight). Otherwise, we felt very at home here and wouldn't hesitate to return.