Hotels Near Wairoa Mountain Bike Park in Wairoa

Service hotel apartment, strategic location, located in the commercial center, convenient for shopping, dining and entertainment. One bedroom, one living room and one bathroom with bathtub, open kitchen, air-conditioning, electric fan, Internet TV. The sanitary conditions are good, the decoration style is rather old, the entrance aisles are narrow, the mattresses are soft, and the lower floors have no scenery. The front desk service is enthusiastic. There is a reading room on the first floor where you can rest. There is no reception desk in the evening. Paid parking next to the hotel is $1 an hour or $5 a day.

1. Waking up at 5.45am by park users driving their cars around the park, playing loud music and yelling profanities 2. being intimidated out of the kitchen by people drinking heavily and smoking 3. Waking up in the middle of the night by someone banging on our cabin door, yelling threats at us and throwing objects (eggs) at our window (see photo) 4. Overheating in the cabin at night because there are no safety latches on the window and being afraid that any park users mentioned in numbers 1-3 above could climb through our window while we sleep 5. Having staff laugh at us the morning after number 3 happened (although they will deny this happened) 6. using a kitchen that stinks 7. Having rubbish bins overflowing with rubbish and rotting food left in the communal kitchen/fridge. 8. Having piles of dirty and wet tea towels in the kitchen with no clean or dry ones available 9. Having to pay for use of showers 10. Knowing that the staff at Napier Top10 will deflect blame on to us, deny claims mentioned above and fabricate their own stories as evidenced by replies from top 10 head office in emails and previous responses Napier top10 have given to ”negative” feedback that they have received. All in all, a very disappointing stay at Napier Top10. We felt unsafe and we will be dissuading all friends and family from staying here. We recommend others also find alternative accomodation to here.

Not too impressed with this place. The lobby is so small that when a large group arrives, as we did, we couldn't all get in the door with our lugguge. Even when you're on your own, the two lifts are so close to the front door, that the automatic doors keep opening & closing whilst you wait. Ridiculous. The Dining Room only has one small toaster for the whole of breakfast service, resulting in long queues & long waits. My room was large & comfortable, but the bathroom tiny. The location of the hotel is good, with many rooms having a sea-view (through the Nordic pines) and it's close to downtown with its pubs & bars. OK for one night.

We stayed one night before flying to Wellington. Check in was a breeze, the staff was excellent and we loved the art deco features in the hotel. The rooms were renovated with the bedroom having lots of art deco style but the bathroom was more modern - which we appreciated. They hid a power cube with usb ports, which was helpful. Parking was one block away and east to get to. You can’t beat the location for waterfront access and shopping nearby. Some good dining options as well. Only downside is Napier goes to bed early.

The location of this motel is excellent. Directly opposite the beach and very close to the shops of Napier. Whilst the room was dated, it was extremely clean and had a super comfy bed and pillows. The best thing about this motel is the manager Gaigan. He was very friendly and helpful on our arrival and when the cyclone storms hit, he was wonderful. When a disaster strikes, a person's true character is revealed. Gaigan is a man who is caring, honest and an exemplary manager who did his very best to help everyone despite being concerned about his own family and friends. He cooked on a BBQ for guests, he tried to find out information when there was little being disseminated by authorities and he was calm and reassuring. When there is an abundance of accommodation in a town, customer service is what makes one establishment stand out from others and this is why Edgewater Motor Lodge gets 5 stars, due to Gaigan's outstanding customer service.