432 Yoshida, Wakayama City, Wakayama Prefecture 640-8343, JapanView hotel details
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Guest Reviews of Hotel City Inn Wakayama Wakayama-Ekimae
8.5/10
Very good
162 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.1
Service8.8
Cleanliness8.3
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All reviews(162)
Positive reviews(147)
Reviews with photos/video(40)
Great value for money(21)
Large rooms(20)
Easy to get around(16)
Convenient for shopping(12)
Friendly front desk staff(8)
Strange smell in room(7)
Delicious breakfast(6)
Close to train station(5)
Negative reviews(15)
Zhao Xiu bin
Premium Deluxe Twin Room Non smoking
Stayed in Nov 2025
Couple
13 reviews
10/10
Outstanding
Posted on Jan 30, 2026
Very good location, which is just 5 minutes walk to Wakayama Station and bus terminal, nearby shopping mall and restaurant,
Response from Property: Thank you very much for choosing to stay with us.
We also sincerely appreciate you taking the time to share your feedback.
We hope you will choose our hotel again on your next visit.
Guest User
Standard Semi Double Room
Stayed in Oct 2025
Traveling with friends
12 reviews
10/10
Outstanding
Posted on Dec 19, 2025
This was the biggest room I've ever stayed in Japan. It was fully equipped and clean, with a charming old-school vibe. The service was excellent, and Wakayama itself is a great place to explore. Highly recommend!
Original textTranslated by Google
Response from Property: 非常感謝您讓我們入住我們的酒店。
感謝您從日本酒店中選擇我們的酒店。
我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。
我們期待在您下次訪問時很快見到您。
belle4167
Standard Single Room
Stayed in Apr 2025
Solo traveler
18 reviews
8.0/10
Very good
Posted on May 8, 2025
A short walk from Wakayama station,,,not much near the location....good just to pass the night,was able to have a good sleep. Got my dinner from 5th floor of the department store beside Wakayama dtation.
Response from Property: Thank you very much for your interest in our products.
We are very pleased to hear that you enjoyed your stay with us.
We hope you will have another opportunity to stay with us again.
All of our employees look forward to serving you again.
Guest User
Japanese Style Room
Stayed in Oct 2025
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Nov 23, 2025
This hotel is conveniently located just minutes away from the Wakayama train station. It has very good value for money. We stayed in a japanese style room. It had everything we needed and it was also pretty clean. Overall, I would happily stay here once more, if I ever were to go to Wakayama again
Response from Property: Thank you very much for choosing to stay with us this time.
We are truly delighted to receive such kind words of praise. We will continue striving to create a hotel that brings even greater satisfaction to our guests.
We sincerely hope you will stay with us again when visiting the area. All of us at the hotel look forward to welcoming you back. We appreciate your continued support of Hotel City Inn Wakayama.
Lizzieyum
Premium Semi Double Room Smoking
Stayed in Apr 2025
Couple
161 reviews
7.5/10
Posted on May 27, 2025
place is ok: wifi is slow. place is a bit old and rusty (tap drainage)
Response from Property: Thank you for staying with us the other day.
Thank you again for taking the time to give us your feedback.
We apologize for the inconvenience caused by the Wi-Fi and the faucet.
We will make every effort to improve our service based on your feedback.
We hope you will consider us again when you have a chance.
Guest User
Japanese Style Room
Stayed in Jun 2025
Family
4 reviews
10/10
Outstanding
Posted on Aug 6, 2025
Hotel is located next to the train station in the city of Wakayama. I had a Japanese style room that it is bigger to accomodate 4 people and the room is clean. The breakfast is good that serves Japanese food. Overall it is good.
Response from Property: Thank you very much for staying with us.
We appreciate you choosing our hotel from among so many others.
We are delighted that you were satisfied with our facilities.
We will continue to strive to improve our services so that our guests can enjoy an even more satisfying stay.
We hope you will stay with us again if you have the opportunity.
玩嘉 JW
[Non-Smoking]Superior Force [Superior] [Quad Room] [Non-Smoking]
Stayed in Nov 2025
Family
37 reviews
6.5/10
Posted on Feb 25, 2026
The family room is spacious & there is parking lot nearby
Response from Property: Thank you very much for using our hotel hotel.
Also, thank you again for giving us your thoughts at that time.
We aim to further improve service.
We look forward to seeing you soon on your next visit.
WILBERT YSL
Premium Semi Double Room Non Smoking
Stayed in Oct 2024
Family
2 reviews
10/10
Outstanding
Posted on Jan 18, 2025
Very good location. Clean and comfortable. Near the amenities . Near to the railway station , bus stop,and shopping mall . Quiet and cosy
Response from Property: Thank you for your wonderful review!
We're thrilled to hear that you enjoyed our prime location and found our hotel clean and comfortable.
It's great to know that our proximity to amenities, the railway station, bus stop, and shopping mall made your stay even more convenient.
We strive to provide a quiet and cozy atmosphere for our guests, and we're glad you experienced that during your visit.
We hope to welcome you back soon!
Guest User
Premium Deluxe Twin Room Smoking
Stayed in Sep 2025
Family
74 reviews
8.0/10
Very good
Posted on Oct 14, 2025
Good sea view
Response from Property: Thank you very much for choosing to stay with us.
We also sincerely appreciate you taking the time to share your feedback.
We hope you will choose our hotel again on your next visit.
Guest User
Standard Single Room
Stayed in Nov 2025
Solo traveler
9 reviews
6.0/10
Posted on Dec 7, 2025
The staff were very friendly. Unfortunately, I couldn't sleep because of the strong smell of tobacco, and the springs in the mattress were sticking out. I asked to be moved to a non-smoking room, but all the other single rooms are for smokers.
Original textTranslated by Google
Response from Property: Thank you for choosing our services today. We also appreciate the valuable feedback you provided during your visit. We intend to use your comments to further improve our services. We would be delighted to have you choose us again should the opportunity arise.
スガG
Standard Single Room
Stayed in Oct 2025
Solo traveler
3 reviews
8.0/10
Very good
Posted on Nov 28, 2025
Above all, it's close to the station and there's parking available, so I use it often.
There's a large public bath in the basement, so it's perfect if you're not looking for luxury or extravagance.
Original textTranslated by Google
Response from Property: Thank you very much for using our hotel this time. We are very pleased to read such words of praise. We will continue to work hard to create a hotel that will please our guests even more. Please do use our hotel again when you are in the area. All of our staff look forward to seeing you again. We hope you will continue to use Hotel City Inn Wakayama in the future.
Anonymous User
Premium Deluxe Twin Room Smoking
Stayed in Mar 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 8, 2025
Close to the station, easy to walk to
The room is big, the bed is not too narrow
The bedroom and bathroom have balconies that can be opened with sliding doors
The rotary switch for adjusting the light at the head of the bed is very convenient
A facial mask was given as a small gift when checking in
Pick up toiletries before going upstairs
Not only facial cleanser, lotion and earplugs
But also makeup remover and bath agent (good reviews)
Original textTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We are glad that you were satisfied with our facilities. We will continue to work hard to improve our services to create facilities that will make our guests even more satisfied in the future. We hope that you will have the opportunity to stay at our hotel again. All our staff are looking forward to seeing you again.
Rvca-47
Premium Deluxe Twin Room Non smoking
Stayed in Sep 2025
Business traveler
2 reviews
9.0/10
Great
Posted on Oct 23, 2025
The exterior has a Showa-era feel, but the rooms have been renovated and are modern.
There is a Yamazaki on the first floor, so you can shop even late at night.
There are train tracks nearby, so you should consider the noise level if this bothers you.
Original textTranslated by Google
Response from Property: Thank you very much for using our hotel this time. We also appreciate your feedback. We are very happy that you were satisfied with the hotel facilities. We hope you will use our hotel again when you visit this area.
anglops
Premium Semi Double Room Smoking
Stayed in Mar 2025
Business traveler
24 reviews
10/10
Outstanding
Posted on May 10, 2025
The hotel was exactly as I imagined!** From the quick and efficient check-in to the spotless room, everything was perfect. The location was great, the breakfast was delicious and the service was impeccable. Without a doubt, it exceeded my expectations and I recommend it to anyone looking for comfort and quality. I will definitely be back!"
Original textTranslated by Google
Response from Property: Thank you very much for your stay at our hotel. We would also like to thank our team and staff for their positive comments. We will continue to strive to improve our services in order to create facilities that will further satisfy our guests in the future. We look forward to welcoming you back to our hotel when you return.
Choushuching
Standard Single Room
Stayed in Feb 2025
Solo traveler
15 reviews
9.0/10
Great
Posted on Apr 1, 2025
Good breakfast!
The lighting in the room was a little dim, so I asked the front desk to fix it and bring an extra lamp. There were also many supplies that I could use~ It was very convenient, as it was right next to the Mail, and it was also very close to the train station and the airport~ There was a recurring smell of cigarettes, so I asked the front desk to fix it and they did it the next day. Afterwards, I slept better, and the windows could be opened, which was quite good for getting some fresh air~ But the room felt a little old!
Original textTranslated by Google
Response from Property: Thank you so much for staying at our hotel. We are delighted that you appreciated both our service and the hospitality of our staff. We also apologize for the smoke smell. We will continue to pay attention to the cleanliness of our hotel to ensure you enjoy a truly exceptional experience. In the future, we will continue our efforts to become the preferred hotel for many guests. We look forward to your next visit.