Katherine
November 24, 2023
We chose this hotel because of the spa. When we checked in we asked the hours and were told it was open until 11. Not provided wifi info or told room #, only the floor. Found our room, changed, and headed to the pool only to step into the hotub to find it freezing cold. Went to the front desk and waited for someone to come out of the back. Person who checked us in came out and when asked told us hottub was out of order. Was unable to do anything to remedy the situation.