The Westin Shimei Bay Resort

The Westin Shimei Bay Resort Reviews

The Westin Shimei Bay Resort

No.01 Binhai Road, Shimei Bay, Wanning, ChinaView Hotel Details
The Westin Shimei Bay Resort
The Westin Shimei Bay ResortThe Westin Shimei Bay ResortThe Westin Shimei Bay Resort
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The Westin Shimei Bay Resort Guest Reviews

4.8/5
Excellent
15994 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(15994)
Positive reviews(15855)
Reviews with photos/video(8826)
Nice sea view(2798)
Perfect for kids(2295)
Delicious breakfast(1663)
Great swimming pool(564)
Close to beach(549)
Family activities available(466)
Children's pool available(240)
Negative reviews(139)
Teo792
Suite - 2-Bedroom, Sea-View (French window)
Stayed in Dec 2023
Friends
23 review
5.0/5
Outstanding
Posted on Dec 10, 2023
It has been a dream birthday for me and my friends. Manager Revan staff Merry & Feifei really made our day in the most beautiful way possible... with an awesome upgrade, late check out and many lovely attentions, complimentary drinks and cake. I have rarely seen this level of service. We will definitely come back and stay longer to enjoy the weather, the gorgeous food for breakfast and meet again with the friendliest staff... A big fat thank... and a 5 stars from top to bottom. Definitely foreigners friendly !
6/9
Response from Property: Dear, please accept from the Westin Shimei Bay resort sincere greetings, thank you very much for your recognition to the hotel, Hotel has been committed to give each guest to provide the best quality service and experience at home, for the guests rest space pure and fresh nature and modern vitality both, travelers can loosen body and mind, release pressure, keep the balance of physical and mental health way of life.I wish you a happy life!
Shanghai Lyse
Deluxe Sea-view Double Room
Stayed in Jul 2022
Family
2 review
4.0/5
Very Good
Posted on Jul 22, 2022
Very good stay at Westin Shimeiwan. The beach is clean but you cannot swim. The 50 meters long pool was really a plus. The hotel offers a wechat concierge service. 小徐同学吖offered very customized and caring services. Riyuewan with surf clubs and restaurants are 10mn drive away. Very convenient location.
Response from Property: Dear Guest, Thank you for taking the time sharing your experience here on Ctrip. I am glad you choose to stay with us for your visit to Wanning. Truly I appreciate your positive feedback and I will be sure to share them with the team. All of us strive on ensuring all our guests enjoy their experience while staying with us and take them home with fond memories. I am happy that it has been delivered successfully. We very much look forward of having another opportunity in meeting you again soon in the near future.
Youssef
Deluxe Mountain-view Twin Room
Stayed in Oct 2021
Couples
6 review
5.0/5
Outstanding
Posted on Nov 5, 2021
The hotel is perfect for a nice relaxation the beach is beautiful and the staff is really good
Response from Property: Dear guest, Warm greetings from The Westin Shimei Bay Resort with tropical sunshine! Thank you very much for choosing our hotel as your destination of Hainan trip. We sincerely hope you have a pleasant stay with us.Thank you for your recognition of the hotel's service. Your praise is our greatest encouragement! Hope you can continue to support our hotel, we are looking forward to your coming again! We wish you have a happy life!
Guest User
Deluxe Garden-view Double Room
Stayed in Sep 2021
Family
2 review
5.0/5
Outstanding
Posted on Sep 18, 2021
Fantastic stay at The WESTIN. We came off-season and it was very quiet however service was on point and the staff super efficient, all restaurants opened and all activities available. The kids club is very clean and great for babies to just stroll around. Butler Revan did everything for us to spend a perfect stay with our 8mo old baby, upgraded us to the most beautiful Ocean view and got us beautiful cars with baby car seat for our car travels. Breakfast have a lot of western/Chinese options, super fresh and variations in the menu everyday so it’s not boring. The beach is clean, swim/surf possible (nice beach break). Everything is quite new and well maintained, and the staff is very helpful, most of them are English speaking which makes everything easier. Already thinking about our next trip.
6/9
Response from Property: Dear guest, Warm greetings from Westin Shimei Bay Resort with tropical sunshine! Thank you very much for choosing our hotel as your destination of Hainan trip. We sincerely hope you have a pleasant stay with us.Thank you for your recognition of the hotel's service. Your satisfaction is our greatest encouragement! Hope you can continue to support our hotel, we are looking forward to your coming again! We wish you a memorable trip!
Guest User
Deluxe Mountain-view Twin Room
Stayed in Apr 2023
Other
1 review
5.0/5
Outstanding
Posted on Apr 3, 2023
Vicky5分
Anonymous User
Guestroom (2 beds)
Stayed in Jul 2022
Friends
1 review
5.0/5
Outstanding
Posted on Jul 26, 2022
nice……
Guest User
Deluxe Garden-view Double Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
·Happy record of the holiday📝 Choose WESTIN Hotel It is the first in the TOP list of hotels in Wanning☝️ Stayed for two nights The housekeeper Xiao Luxian woman is very nice Added VX in advance and asked about the itinerary to the hotel Everything was arranged clearly and properly Good service, very enthusiastic people, the layout of the hotel is also very good, clean and hygienic The hotel's food is also very delicious, and there are many varieties of breakfast The hotel's evening buffet 618 event is 268 per person The price-performance ratio is really very high, the quality is good and the variety is complete There are many choices for breakfast and it is also delicious Housekeeper: Xiao Luxian woman is really super good This is the first time I have met such a great housekeeper. I like her service and attitude towards work. She cares about the customer's stay experience. She helps me solve some problems during vacation|Really considerate. The happy points of this vacation are all selected correctly. The hotel and housekeeper Xiao Lu are recommended. I am very happy to come to WESTIN for vacation next time Friends who come to Wanning for vacation Special attention: You must stay at WSETIN Hotel
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6/20
Guest User
Deluxe Mountain-view Twin Room
Stayed in Jun 2024
Family
17 review
5.0/5
Outstanding
Posted on Jun 2, 2024
For family travel, the Westin Shimei Bay is the first choice for accommodation in Wanning. Environment: In terms of location, the Westin occupies the best location in Shimei Bay. The view of the hotel lobby faces Shimei Island, which is open and refreshing, comparable to the Le Méridien next door. Service: In terms of hotel service, all kinds of details are pulled full. According to the housekeeper's preference survey before check-in, because we brought children, we reserved the room next to the children's swimming pool in advance for the convenience of children to swim. Because there are many mosquitoes in summer, mosquito repellent is also plugged in in advance. A group of families passing by, one of the children just had a birthday, and a small cake was also reserved in the refrigerator in advance. Various thoughtful details directly stretched the favorability. Facilities: In terms of hotel hardware facilities and software conditions, in addition to the children's swimming pool and adult swimming pool, there is also an indoor constant temperature swimming pool to ensure that swimming will not be affected by cloudy and rainy days. Transfers to the airport and high-speed rail station can also be arranged, and various parent-child activities are arranged very well, so that children can have a fulfilling life even in the hotel. Hygiene: The room is cleaned, bedding is changed every day, the food is rich and there are many restaurants to choose from. I especially like the hotel's buffet hot pot, which is delicious and fresh. From the comparison of the Marriott in Haikou, the two Sheratons in Sanya Yalong Bay and Haitang Bay, and the two Westins in Wanning Shimei Bay and Lingshui Qingshui Bay, Shimei Bay Westin is the hotel with the best stay experience. Finally, special thanks to Xiao Su from the housekeeping department for her service. She is enthusiastic, attentive, and thoughtful. She can plan itineraries for guests. It is a very satisfactory stay experience. I will recommend friends to come next time!
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6/19
Guest User
Deluxe Garden-view Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Alice was the one who received us. She was nice and responsible. She sent us a lot of tips and event previews one day in advance. She also provided excellent service when we arrived at the hotel. She tried her best to meet our needs. The child was greedy for fruits and we satisfied them. She was very happy and said that pretty sisters are great. Hahaha. Thank you Alice for your professional service. We had a lot of fun. There are many activities in the hotel and it is very popular. If you want to come and play, you must book in advance. Haha
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6/14
Songxiaoxian
Premier Room (Double bed) (Pool)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The service at the Westin Hotel is really amazing. Our butler this time was Mile. He contacted us before check-in and took the initiative to help us upgrade the room type. He knew we were on our honeymoon and helped us decorate the room. He recommended delicious food to us and we didn't make any mistakes. The lady basically replied to us in seconds every time and the service was enthusiastic. We originally only wanted to stay for two days, but because the lady's service was very good, we stayed for two more days~ The beach at the Westin is really beautiful~ You must also try the free travel photography, it's very good~
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6/16
Guest User
Deluxe Children's Room (Double bed) (Pool)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
I really like it! There is a children's swimming pool at the door. Every day from 3 to 4 pm, staff will spray bubbles. There are children's shower gel, shampoo, toothpaste and toothbrush, children's exclusive towels, small stairs, and toilets in the room. I originally brought a portable toilet myself, but after coming here, I found that I didn't need to bring anything! You can also ask the staff at the lobby concierge for a set of children's sand digging tools for free, so you don't need to bring or buy them yourself! And my housekeeper Xiao Lu, who answers all questions, will ask you if you need a housekeeper when you check in, will add your WeChat, and answer any questions you have! It's really great! Fun! Come again next time! Before I came, I was worried that the Westin was old, but after coming here, I found that it was very clean and the facilities were very complete. There is a beach behind the hotel, a super large beach and coastline, and there are two places at the entrance of the hotel where you can wash your feet with diluted water. The entire hotel has 3 floors and is very long. There are more than 10 rooms of each type, which is very large. There are also Russian fire dance performances in the lobby starting at 20:30 every night. It's very beautiful and there are performances every night! The hotel has 3 restaurants. If you don't want to go out to eat, you can eat well in the hotel. 1. The Chinese restaurant on the first floor mainly serves Hainanese cuisine, seafood and Cantonese cuisine. The business hours are 11:30-14:30 and 17:30-21:30. 2. The Zhiwei Western Restaurant on the first floor serves Western cuisine from 6:30-23:00. 3. The Coastline Restaurant on the first floor serves steaks from 18:00-21:30. Recently, there is also a buffet, 298 per person. 4. The Taste Restaurant on the second floor serves Huaiyang cuisine, Sichuan cuisine, noodles and seafood hot pot. The business hours are 11:30-14:30 and 17:30-21:30. 5. The hotel breakfast is served from 6:30 to 10:30 at the Zhiwei Restaurant on the first floor. You can use the room card. The only disadvantage is that there are few elevators. If you live in the children's pool room, you need to walk a long way to the restaurant and lobby.
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6/13
Response from Property: Dear guests, thank you very much for your recognition and praise. We are honored to provide you with a satisfactory holiday experience. We will continue to improve our services and strive to provide you with a different Westin service every time. The hotel has never been lazy in making guests more satisfied. At the same time, new entertainment projects have been opened one after another, such as the colorful bubble party and game area, which are all customized holiday experiences for you. We look forward to your visit again and wish you all the best.
Guest User
Deluxe Sea-view Double Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 28, 2024
I chose the latter between Le Méridien and Westin because its lobby design is more advanced. I originally booked two nights, but because of the rainy weather, I couldn't take photos. I had to extend it for one more night. It was also a good time for the baby to play in the bubble party in the children's swimming pool. I didn't have time to play in the swimming pool in the first two days. I mainly dug sand and had afternoon tea. The advantage of the beach being so close is that it is more convenient for children to go back to the room to change clothes after getting wet. Because I took the baby on vacation for his birthday, the housekeeper Xiao Wu arranged a small cake. Although it was not big, it tasted very good. The hotel also has a lot of parent-child activities. We participated in two handicraft classes. Before making, the teacher of the Yangyang Club will play an interactive game with the children. It's pretty good. There is also a child care service here. If you want to go for a spa, you can arrange it. After checking out, I went to Lingshui and remembered that the baby's swimsuit and swimming ring were still left on the balcony. Dad's bone conduction headphones were also missing. I contacted the housekeeper Xiao Wu and found everything. Then he helped us to express it directly home. The hotel's pink beach bar is also very good. It also provides children's sand digging tools for free. Adults can relax and free their hands. 🤭 There are various performances in the lobby at night. We just happened to pass by and went to see it. Very exciting. The children like it very much.
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6/18
Guest User
Deluxe Garden-view Double Room
Stayed in Jun 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I was planning to come to Shimei Bay, Wanning in November 2020, and I also booked the Westin, but it was cancelled due to the typhoon. Four years have passed in a flash, and this time I finally made the trip. It was a very good experience. The housekeeper Alice helped with the arrangements before departure, and the service was very thoughtful. In Shimei Bay, I experienced clear skies, strong winds and heavy rains, and saw rainbows after the rain. I also saw the long-lost starry sky at night, which was unforgettable. Shimei Bay is really a comfortable place to sit and daydream.
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6/10
Anonymous User
Deluxe Sea-view Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Before check-in, the housekeeper called and added WeChat to contact us to see if we had any requirements for the room and tried to meet our needs as much as possible. If we needed anything during the stay, we could contact the housekeeper directly and they would solve it one by one. Thank you, housekeeper Xiao Wu, who has been serving us for four days and three nights.
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6/10
Duohong
Deluxe Garden-view Double Room
Stayed in May 2024
Other
43 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel has a great environment, right on the beach 🏖️, a resort, rich breakfast, and performances in the lobby at night. It has complete supporting facilities, considerate service, free airport and high-speed rail station pick-up service, and free upgrade to sea view room. I give a thumbs up to Miss Zheng and Miss Wang Li 👍, it is worth recommending
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6/17