Premier Inn Newcastle (Washington)

I needed some documents printing for work the next day, and Melanie was so so helpful and kind in printing these off for me. She was friendly, efficient and went over and above the demands of her role. What could have been a stressful situation was made to be very calm indeed!

A very good night’s sleep and the all you can eat breakfast was both good quality and good value. The waitress who served us at breakfast was friendly and efficient. Check in was easy and the receptionist was also very friendly and welcoming.

We were able to get a last-minute family room at this location right off the main highway heading south. It was a small family room but just what we needed for our family of four. The bathroom was a good size, just worn. The room was clean but the hotel is older and well used so could use some updating. Breakfast was fast and to Premier Inn standards. There is a Toby Charvey in the same parking lot for dinner or an alternative breakfast.

On our arrival and check-out, the Reception staff were friendly and efficient. Our room was extremely clean and fresh, with a very comfortable bed. The breakfast staff, Chris and Jack, were so helpful. The continental selection was plentiful with a good variety, and the cooked breakfast was brilliant. We will definitely stay there again when we visit family in the area, and would highly recommend to others.

Well what can i say 10 - 10, me and my partner spent the weekend here. And was over the moon with our room , very clean great bed and everyone had a smile with the hotel staff. we had breakfast on 2 mornings and we could not fault the service with Sharon and Jack , they make your morning in my opinion , cant fault them both. the breakfast was 10-10. Les and Chris do an excellent job in the kitchen.Well done to everyone on reception , if you need a few nights away around newcastle area, i can highly reccommend this hotel. thanks guys keep up the great work

Jack and Sharon made sure our breakfast was on point and couldn't do enough for us.. very friendly and welcoming... highly recommended... well done guys..

We have stayed in the hotel several times now and cant rate it high enough for value and service , tge staff are always pleasant and helpful . Tge breakfast is always freshly cooked and generoys and the staff at breakfast , Jack , Sharon and les cant do enough for you , a great way to begin yiur day

The room etc was standard Premier Inn - clean and tidy. Shout out to the very friendly staff, especially the lady who looked after us at breakfast - she was excellent! Many thanks

Not the best stay we have had. Room smelled of smoke. Night receptionist agreed but did nothing about it. Hair drier mediocre. Cheap shower curtain. Only way could watch the television with a crick in my neck. Didn't have their breakfast as last time we stayed here it was awful. Rooms have gone down hill we wont be back.