Cambria Hotel Washington, DC Convention Center

Very nice we loved the decor!!

great facility than I expected! location was quite ok to take a subway and have a meal but i might choose a hotel which is near to the national mall in the next trip.

Roof top is nice!!

The staff were friendly and professional

We are from the UK and have travelled extensively. This year we had the misfortune to stay in the Cambria Hotel for a two week vacation from 8th April till 22nd. Sounds harsh but this is one of the most unwelcoming hotels we've ever stayed in. When we arrived we found that the pool was no longer in service and no explanation given and also the Cable TV was not working hotel wide. This continued for two days with just a solitary note of apology pushed under the door. The room service was very inadequate to say the least, rooms / maid service coffee and tea replenishment, towels all changed only once every two days. We did complain and they agreed to service the room daily, after which they still managed to miss the room again on a number of occasions, after which we decided to buy our own coffee and tea to stock our room. We only had only one meal in the hotel which was expensive, poorly prepared and not at all value for money it also took twenty-five minutes to arrive and was almost cold when it did arrive. The bill was not itemised and on inspection by the manager was found to be incorrect. A complimentary breakfast was offered in way of compensation. As a surprise from the UK my Daughter telephoned the hotel manager a few days before from the UK and ordered a bottle of champagne to be delivered to our room on my birthday, as a birthday gift. The order was placed and paid for by credit card at £45 but the champagne did not arrive. My wife who was in on the surprise made enquiries to the manager who said he'd forgot, made his apologies and agreed to refund the credit card. Overall the hotel was clean and tidy but front desk staff, management, and service need a serious and complete overall in order to survive in this very competitive market place.

The rooms in this establishment could benefit from a bit more attention. Although they do send you a text asking if you need anything, it seems that they often fail to follow through with your requests. On a positive note, the front desk staff is exceptionally friendly and helpful. However, it is worth noting that the valet parking service provided by the hotel is quite costly.

The parking here was high, $30 per nite if self pay and $53 if valet parking. The heater in the room as pretty noisy as well. The staff was courteous and helpful.

The room we got was large, well appointed and very clean. We had an interior court view which was probably quieter than the rooms facing the street. The area is nice with restaurants and bars around. It was pouring during our stay so going up to the rooftop was out of the question. We had limited interaction with the staff, but both check in and check out staff at the reception was courteous and efficient. It was our first time at a Cambria property and we were pleasantly surprised.