Hotels in Penn Quarter, Washington D.C.

I was in D.C. for a conference and stayed for 4 nights. My mother came to visit and we were blown away by the incredible hospitality of the staff at the Marriott Metro Center! Ebony at the valet station was incredibly lovely and helpful, as was Neville, Trey, and Kali. They helped us find a room on the 10th floor away from the construction (which is now happening in the lobby and fitness center area) and I was able to work on Zoom without any issues. The location is superb and we appreciated the Starbucks downstairs and the delicious salads at the hotel restaurant. The people were simply the best. We will be back!

This was definitely a great stay. The establishment is modern, clean with very helpful staff. It is located in the heart of things. Museums, and great places to eat are close by if you want to get out and about. If not, the food is excellent in-house.

The hotel is comfortable and spacious, with the elegance of an old-fashioned hotel. The breakfast is freshly made and delicious. Go to the central grassland, the core attraction, and the White House can be reached on foot. Two blocks away is Chinatown, which is convenient for eating. Macy's and various famous stores are not far away. One stop for all requirements. The only downside is that there is a humming in the ventilation duct that is facing, it must be replaced.

The location is good, close to attractions, major buses and subway stations. The hotel room is also quite large, but I found that the soap was only given once and the bed sheets were not changed after staying for 5 consecutive days. However, the waiter did not accept tips in the following days. The hotel has parking, but the parking fee is quite expensive.

The hotel is conveniently located close to famous attractions. The decoration style of the hotel is very good, the room is very nice and clean. There is also a gym, bar, very convenient.

In summary it’s a pleasant, very well-located hotel, and FOH staff work hard to keep customers happy. But poor fit and finish in rooms, chaotic housekeeping, billing issues, and slow customer support aren’t in keeping with the luxury positioning. In depth: Reception staff were superb: friendly, helpful, professional, and a surprise upgrade to a suite was most welcome. The restaurant is also very good and its staff, while occasionally overattentive, do a good job. Location couldn’t be much better for easy walks to a plethora of DC’s sights, museums, restaurants, shops, and transport. The rooms lack a luxury look and feel. They’re spacious and afford impressive views, but blandly and sp****ly furnished in a way that feels very cost conscious. Sound insulation is poor, to the extent that conversations and TVs in neighbouring rooms are clearly audible, as is street noise during peak times. Water pressure is extremely low, so the rain shower is rather more like soft drizzle . As with other Hilton hotels since the pandemic, there’s no minibar, no menus, no guest directory. It all feels rather spartan. Housekeeping is poor. Carpets and soft furnishings seemed grubby. The sofa, in particular, had several stains that looked like they could be removed if anyone cared to try. Clean glasses placed in the room had lip marks on the rim. Our coffee supplies were often not replenished. The second time we mentioned it, on returning to our room, we found two plastic bags stuffed with coffee, sugar, and cream dumped on the table — a distinct “here, stop bothering us” vibe. The breakfast, though very nice, is costly if you’re not getting the Food & Beverage Credit. There’s no end of alternatives nearby. There’s an obligatory 25% tip plus $5 delivery on room service. Laundry costs are such that I found it more cost effective to simply buy some extra clothes. Finally, our Food & Beverage Credit wasn’t applied to our bill. Hilton don’t answer replies to your receipt, so you have to fuss with corporate contact centres, chatbots and web forms. Took nearly a week to get a response, though to their credit they cleared our food bill as a goodwill gesture.

The first room had a very noisy fan. I was moved to another room which was much quieter. I noticed that there were several small issues with the room and relayed them to the front desk, where a manager (Keith) overheard me and said he would look into it. Nothing happened to correct it during the entire stay, not a note to say how or if it would be corrected. The issue was a ring of paint or epoxy in the bathtub, something that should have been cleaned up at the time of painting. The second issue was the very poor arrangement of lighting in the room. Lamps were confined to small areas, there was no overhead light and the bathroom was either overlit or underlit, while the closet area was dark unless it was daylight. Afterwards I noticed that there large holes in the sheer curtains in the room. Not tragic, but not in keeping with the tenor and tone of a Marriott Bonvoy. In the lobby there was only an ADA service elevator to go from the street to the lobby level. It was self operated, no instructions, no indication lights on either level and a bit noisy.

We chose the Hilton because of its location at DuPont Circle and proximity to the metro. It was perfect. Very clean and excellent service. We had a corner room with large windows and a nice view. We weren’t able to check in early and still have our chosen room but we left our luggage with the bell captain, parked and went off to explore on foot for awhile, taking the advice from a helpful front desk clerk for a nice place for lunch close by. Everything was close by. It worked out perfectly. The price of the hotel was excellent too which offset the cost of parking ($56/day) in the garage below where the car stayed for the whole trip. It was very easy to park and get back inside. The restaurants looked lovely but we didn’t eat there. There were just too many local choices and we were out walking most of the day. The bell captain was helpful in getting us a cab one cold evening when my Uber app was be working well. He went outside in the cold until he was able to hail one for us (comparable in price to the Uber we would’ve taken) Lovely stay. Highly recommend.

The location of the shop is not far from the Red Line subway Dupont station. There are small restaurants and bookstores next to the street. The hotel facilities are quite new and clean; the bedding is soft; the bathroom supplies daily in the room; the only thing that needs attention is the hot water and the conversion socket Fortunately, every morning there is hot coffee and water in the lobby, and newspapers are provided.

What an absolutely amazing stay in the nations capital. My room was incredibly clean and it was even quiet, considering that there was a rooftop bar with live music. I slept well. And, I’m really grateful that they are in such close proximity to a Walgreens, which is right on the corner. I travel often and often forget a thing or two or just need simple things like bottles of water (I drink half a gallon to a gallon per day). But I want to give a big huge shout out to the staff particularly Jessica, Michael and Chris. I was traveling with someone with dementia. We were in town for the Alzheimer’s Association ball. And, they truly treated my travel companion with kid gloves! The staff were considerate to her needs and patient with her every step of the way. I even accidentally left my jacket in the hotel room trying to take care of my friend and Jessica call me later on that day to let me know that she found it and that she would personally ship it out. This jacket is very personal and special to me and has quite a bit of sentimental value so I’m so incredibly grateful that I didn’t lose it and that it’s on the way back to me. This was a great stay, a great hotel! You feel safe in a big city and the café downstairs has some of the best coffee I’ve ever had in my life!