Best Hotels in Waterford West, Australia

Nice place to stay , staff are friendly, the ladies who do room service are absolutely amazing, the most lovely ladies and always do what they can to make your stay as enjoyable as possible!

It's a bit noisy, even the alarm clock next door can wake me up

Possibly one of the worst customer service I have ever experience. Book the simply sirromet package through their website expecting to get a wine tasting included (the reason we booked), for the teenage receptionist to tell us we only booked a one night stay which doesn't include the wine tasting. Their website is very misleading and even when you click through the book now for the package, they change it at the last minute and in tiny writing that says only breakfast included and nothing about a wine tasting. When asking the receptionist about this, he clicked through the exact package that they also advertised on their Instagram and said no I must have clicked the wrong button. No understanding, empathy or problem solving at all. No response from their team after emailing and asking about it. Still haven’t received the “bond” money back ($150 mind you). Would not recommend at all. To top it off, it was Easter Sunday which I expect surcharges but no where stated a surcharge or advertised the higher price but would tell you $22 and charge you $25 on the card. So rude! Will not be going back!

The hotel has the potential to be good but for me, it missed the mark. I can overlook the decor as I feel this can be a personal thing. The room itself is satisfactory - the bed was a king, shower pressure was excellent, had a small fridge and ironing board. The airconditioner is good (but noisy) and there is a lot of light that comes in from the main corridor at night (tip: put a towel against the door to block the lightl). I requested a quiet room and one away from the elevator. Unfortunately I got a room next to the elevator and the room directly opposite me had music playing which I could hear from my room. Most rooms seem to look out on to the carpark/entrance. During the middle of the night (1am/2am) people would sit out the front and have a cigarette but the conversation could be heard from the room. Overall, I found it to be very noisy and disruptive to sleep (which is very important to me).Very limited food options from the hotel but if you have Uber Eats, there are lots of food place near by. Would I stay here again - not at this stage.

So sad such a good hotel has gone bad. After many years of staying here . It is under new management with zero customer service. On the multiple time we have stayed here in the villa we have always had daily room service and fresh fluffy white towels & face washers. I have even written praising reviews on stays here . But we will not be returning here again. Gone are the daily room service and fluffy towels and face washers. Now it is room service on a 4th night & thin small white towels & one even had a hole in it and no face washers. The blind in the kitchen was broken the corner & had not been replaced. In the bathroom the shower head would keep falling down. The shampoo & conditioner dispenser on the wall were empty. A once full hotel was very empty too, so obviously other people have voted with there feet & wallets. When I spoke to the office attendant & asked if our room service was going to be done like the past I found her manner rude & blunt and she directed me to a cupboard where I could help myself to some fresh towels.

The Glen was a wonderful hotel during our visit to Brisbane at Christmas. The hotel staff are super friendly, the rooms are nicely decorated and clean and the pool was welcome hot days. The secure parking is great and the hotel is located close to multiple motorways to get around town. In addition, the Glen Hotel restaurant across the parking lot is amazing. The breakfast restaurant is fantastic, the pizza oven lunch is great and the formal dining room at night is excellent. Highly recommend.

Staff are very friendly and helpful, although official check-in time is 18:30, they can arrange late check-in. Good value for money.

Handy location on the opposite side of the highway to Ikea, no traffic noise when inside unit. Excellent shower pressure and large. Very comfy bed. Lots of benches/luggage racks to store suitcases and helpful to have onsite laundry with small clothes rack in room for drying. The pool looked sparkling and inviting but didn’t use due to no shade, could do with shade sails. Carpet could do with replacement and room had a little bit of a musty smell probably due to same.

With a stay at Springwood Tower Apartment Hotel in Springwood, you'll be within a 15-minute drive of Westfield Garden City Shopping Mall and Mater Private Hospital Brisbane. This aparthotel is 11.8 mi (19 km) from The Gabba and 12.3 mi (19.7 km) from South Bank Parklands.Don't miss out on recreational opportunities including a sauna and a fitness center. This aparthotel also features complimentary wireless internet access, an arcade/game room, and a picnic area.Enjoy Indian cuisine at Gateway of India, one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours).Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 52 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and minibars.

The location of the hotel is superior, the service staff is friendly, the environment is clean, the price is high, and there are many parking spaces! ! ! ! ! ! ! ! ! ! ! ? ? ? ? ? ? ? ? ? ? ?