Guest User
February 29, 2024
Expensive sites, but that seems to be Canberra caravan parks in general. The caravan park is fairly new so lacks greenery, and the way the planting is done, is always going to lack shade. Plenty of room whether it is a drive through slab, or a back in one. No pool which is unfortunate, but there is plenty of room to expand their current facilities whether it is a pool, playground etc. The location is makes accessing Canberra very convenient and easy. Park is nice and quiet, well lit at night. Amenties are kept very clean, but showers are poorly designed i.e your things are going to get wet in the change area of the shower. Camp kitchen is incredibly well appointed, with plenty of room and facilities, and once again, kept very clean. When I first enquired about booking here, Hayley was very very helpful. When I did book, and speak to another staff member, I was given incorrect information re. paying. Even though the written stuff in the email was sent out, I took the word of the staffer when I booked. What I was told did not happen and created what I considered to be a very serious issue. The park manager immediately contacted me (the receptionist had told him I was not happy), on a public holiday which was good of him to do, and unexpected, He was very good, and listened to my concerns. I realise this is a staff training matter that will hopefully be resolved in future.