Popular Watsons Bay 4-star Hotels

We were very much looking forward to our stay at Watson Bay but disappointed. When we arrived the room was missing a bed and a baby cot, that had been prearranged and paid for. The staff did address the issue so everyone would have a bed to sleep in that night but you would think this would not happen at a hotel that you are paying $550/night. The last thing we wanted after travelling for 12 hours. On the positive, the location of the hotel is great with the ferry dock right out the front and beautiful swimming spots within walking distance. The food at the hotel was also delicious. Unfortunately towards the end of our stay we realised someone at the hotel had stolen money from our rooms. We reported it the hotel reception but they were very defensive and not willing to help us. We were very disappointed in how the hotel handled this issue. The way this issue was dealt with, left us feeling violated and disappointed in the Australian hospitality industry. It is sad to think that this would happen in our own country. As much as we loved the location and the rooms at Watson Bay, we would not stay here again.