carathotel Basel/Weil am Rhein

carathotel Basel/Weil am Rhein Reviews

carathotel Basel/Weil am Rhein

Alte Str. 58, Weil am Rhein, Baden-Wurttemberg 79576, GermanyView hotel details
carathotel Basel/Weil am Rhein
carathotel Basel/Weil am Rheincarathotel Basel/Weil am Rheincarathotel Basel/Weil am Rhein
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Guest Reviews of carathotel Basel/Weil am Rhein

8.2/10
Very good
102 reviews
Verified reviews
Location8.4
Amenities7.5
Service8.7
Cleanliness8.1
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All reviews(102)
Positive reviews(94)
Reviews with photos/video(6)
Delicious breakfast(15)
Elevator was OK(14)
Great location(12)
Large rooms(10)
Comfortable bed(8)
Friendly front desk staff(8)
Stayed multiple times(5)
Convenient parking(5)
Negative reviews(8)
Anonymous User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Apr 2026
Business traveler
3 reviews
8.0/10
Very good
Posted on May 12, 2026
This is a good place to stay if you have a business meeting with Swiss and German expatriates. There is a mosque, and this place is a source of many halal foods.
Response from Property: Dear Guest, thank you for your visit and for taking the time to share your review. We are happy that you overall enjoyed your stay with us. It would be a pleasure to welcome you again soon. Best regards, carathotel Basel / Weil am Rhein
Enes Kağan
Standard Triple Room Partly With Basel Or Mountain View
Stayed in Apr 2026
Family
1 reviews
8.0/10
Very good
Posted on May 28, 2026
Elevator unfortunately didnt working.
Response from Property: Dear Guest, thank you for your visit and for taking the time to share your review. We are pleased to know that you overall enjoyed your stay with us. However we deeply regret the elevator situation you experienced. We can assure you that we are doing everything we can to improve the situation. Unfortunately, there are certain factors beyond our influence. It would be a pleasure to welcome you again. Best regards, carathotel Basel / Weil am Rhein
Guest User
Superior Double Room With Basel Or Mountain View (free Minibar)
Stayed in Mar 2026
Traveling with friends
1 reviews
9.0/10
Great
Posted on Apr 20, 2026
I've been staying at this hotel for years (1-2 times a year), but unfortunately, there haven't been many renovations or improvements to the building or the rooms. The front desk staff are decent, and check-in is done on a tablet (quite small, like a mini iPad). It's a nice touch that apples are available at the entrance. The elevator is slow and noisy; it's always the same one out of the three installed (I wonder if the other two even work anymore). The room is spacious, but the furniture is starting to show its age. However, the cleanliness is impeccable, both in the room and the bathroom. What's really odd is that there's no kettle (for tea or coffee) available in the room, which I've never seen in any other hotel in this price range. The breakfast is alright, but before, you could order a cappuccino without extra charge. Now, all coffee (except the one available in a carafe) costs extra. That's a real shame.
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Response from Property: Dear Guest, thank you for visiting us again and for taking the time to share your review. We are very pleased that you particularly enjoyed the spaciousness of our guest rooms and that you specifically highlighted the cleanliness of our hotel. Regarding the kettle, we would have been more than happy to lend you one for the duration of your stay. Please don’t hesitate to contact directly our team at the front desk on your next visit. Of course we also took note of your comment coffee. Unlimited filter coffee is included in our breakfast. In addition, we offer our own Filou Coffee. Due to its premium quality, we have to charge separately for our specialty coffee, which is made from high-quality beans that we import and roast ourselves. We would be happy to welcome you again soon. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Apr 2026
Couple
1 reviews
8.5/10
Very good
Posted on May 5, 2026
Good value, It’s a little tired but the bed was very comfortable and a nice power shower.
Response from Property: Dear Guest, thank you for your visit and for taking the time to review your stay with us. We would be pleased to welcome you again soon. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Jun 2026
Couple
15 reviews
10/10
Outstanding
Posted on Aug 16, 2026
great stay for road trip with free parking, very friendly front desk
Response from Property: Dear Guest, thank you for your visit and for taking the time to share your wonderful review. We are thrilled that you had a fabulous experience and that our team took excellent care of you. It would be a pleasure to welcome you again soon. Best regards, Carathotel Basel / Weil am Rhein
Marcomar
Standard Triple Room Partly With Basel Or Mountain View
Stayed in May 2026
Family
8 reviews
10/10
Outstanding
Posted on Jun 3, 2026
Very well-kept and clean hotel, excellent! I will definitely return.
Response from Property: Dear Guest, thank you for your visit and for taking the time to share this lovely review. We are delighted that you enjoyed your stay with us and that everything was to your satisfaction. We hope your next visit is just around the corner. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Jun 2026
Family
1 reviews
9.5/10
Amazing
Posted on Jul 15, 2026
It was Nice stay , recommended, friendly staff
Response from Property: Dear Guest, thank you for your visit and for taking the time to share this lovely review. We are delighted that you enjoyed your stay with us and that everything was to your satisfaction. It would be a pleasure to welcome you back soon. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Mar 2026
Solo traveler
37 reviews
10/10
Outstanding
Posted on Jun 8, 2026
The surrounding is quite remote, quiet, pas mal
Response from Property: Dear Guest, thank you so much for your visit and for the high rating. We are glad that you enjoyed your stay with us and that everything was to your satisfaction. We would be delighted to welcome you back soon. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Aug 2025
Couple
2 reviews
6.5/10
Posted on Sep 19, 2025
Reasonable price, restaurant was quite good but hotel looked bit tired, only one lift was working while we were there.
Response from Property: Dear Guest, thank you for your recent visit and for taking the time to review your stay with us. We are pleased that you particularly enjoyed our restaurant and appreciated the value for money. However we deeply regret the inconvenience caused by the elevator situation. We hope to welcome you again. Best regards, carathotel Basel / Weil am Rhein
Guest User
Superior Double Room With Basel Or Mountain View (free Minibar)
Stayed in May 2026
Traveling with friends
2 reviews
6.0/10
Posted on Jun 14, 2026
Just one elevator was available.
Response from Property: Dear Guest, thank you for your visit and for taking the time to review your stay with us. It is our highest priority to offer our guests an unforgettable pleasant stay and excellent service. We deeply regret the elevator situation you experienced. We can assure you that we are doing everything we can to improve the situation. Unfortunately, there are certain factors beyond our influence.We would be glad to welcome you back and hope that your next visit will be a more positive experience in terms of the elevators. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Jul 2025
Family
1 reviews
6.5/10
Posted on Aug 10, 2025
Staff coping very well under challenging conditions. No airconditioning and only 1 working lift. They remained polite and friendly despite people complaining about the lack of airco on a 35 degree day!  Rooms are large and clean. Bed was very comfortable. Location was perfect for us as we were transiting from Italy to the Netherlands.  Sad that the lack of airco in whole hotel was not working and not enough fans were available.
Response from Property: Dear Guest, thank you for your recent visit and for taking the time to share your review. First of all we are pleased that you appreciated our location and enjoyed the spaciousness and cleanliness of our guest rooms with our comfortable carat beds. Of course also took note of the negative points you raised and deeply regret the inconvenience caused by the elevator situation. A renowned specialist company was immediately contracted to carry out the repairs. Unfortunately, not all the necessary spare parts have arrived yet. We can assure you that it is one of our top priorities that all elevators are available again as soon as possible. Regarding our air conditioning, the systems are being serviced. Until the maintenance work has been completed, our guest rooms are offered and sold without air conditioning. We hope, despite your recent experiences to welcome you again soon. Best regards, carathotel Basel / Weil am Rhein
Auspin Towers
Standard Double Room Partly With Basel Or Mountain View
Stayed in Apr 2026
Solo traveler
3 reviews
8.0/10
Very good
Posted on May 27, 2026
Max is the best!! Reception
Response from Property: Dear Guest, thank you for your visit and for taking the time to share your review. We are delighted that you enjoyed your stay with us and that Max took excellent care of you. It would be a pleasure to welcome you back soon. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in May 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jun 30, 2026
It’s lovely and clean!
Response from Property: Dear Guest, thank you for your visit and for the high rating. We are delighted that you enjoyed your stay with us and that everything was to your satisfaction. It would be a pleasure to welcome you back soon. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Nov 2025
Family
1 reviews
9.5/10
Amazing
Posted on Dec 27, 2025
Geen minpunten. Hacienda restaurant is super
Response from Property: Dear Guest, thank you for your recent visit and for taking the time to share this great review. We are delighted that you enjoyed your stay with us and that everything was to your satisfaction. It would be a pleasure to welcome you back soon. Best regards, carathotel Basel / Weil am Rhein
Guest User
Standard Double Room Partly With Basel Or Mountain View
Stayed in Apr 2025
Couple
2 reviews
4.5/10
Posted on May 24, 2025
1. Only 1 person at reception dealing with check-ins and visitor queries. Long queues. 2. Hotel has 12 Floors. Only ONE lift. Long waits to go up/down. 3. Hotel restaurant - 1st floor - has appalling service in the evenings. Terrible. 4. Breakfast - sign at entrance says "one coffee", have to for more coffees. 5. Hotel and rooms ate in desperate need of refurbishment. Old, dark, heavily scratched wood; sticky/filthy material clad headboards. 6. Breakfast generally is OK. 7. Location: not far from a large traveller community.
Response from Property: Dear Guest, thank you very much for choosing carathotel Basel / Weil am Rhein and for sharing your experiences with us. It is our highest priority to offer our guests an unforgettable pleasant stay and excellent service. We deeply regret that we did not make it completely with you and particularly regret that not all elevators are currently available and that this may result in waiting times. A renowned specialist company was immediately contracted to carry out the repairs. Unfortunately, not all the necessary spare parts have arrived yet. We can assure you that it is one of our top priorities that all elevators are available again as soon as possible. We are sorry that you were not satisfied with the service in our restaurant. We are constantly striving to improve the quality of service. Constructive and honest feedback helps us to do this. We thank you for your comment and will discuss it internally with our service management to improve this point in the future. We hope that, despite your recent experiences, you will consider us again on your next stay and allow us to provide you better services. Best regards, carathotel Basel / Weil am Rhein