Mercure Warwickshire Walton Hall Hotel & Spa

I had an absolutely delightful stay here. The rooms were spotless, provided in the rooms were coffee machines, bath robes, room slippers, hair dryers. There were basic toiletries and you could ask for vanity kits or shaving kits as well. The in room dining menu is priced very well but it is not all day, so do check with the reception. There is so much to do around the property and there’s ample parking available as well. The indoor pool is heated and can be used till 8PM. Breakfast is from 7-10AM and is a lovely spread.

Good hotel

Stunning location with amazing countryside wrapped around it. Very enjoyable for afternoon and evening walks in the grounds. Food was very good too

The bed is comfy, shower is really good and the surrounding area is really quiet and peaceful. No stress with parking space, great breakfast and dinner, friendly staffs..basically nothing to complain other than The hotel is a bit isolated from but for relaxing is really nice.

Fabulous location and nice grounds. Hotel itself looks a little strange and not what I expected. But once inside it was all really good. Breakfast was superb and our room was perfect.

Overpriced. Poor. Needs an overhaul and money spending on it...there's NO way this is anywhere near a 4* hotel. Missold ON EVERY LEVEL. Just don't stay here. It's like Fawlty Towers without the humour. Never. Again. Rooms are basic, bathrooms vile and the restaurant was a joke. Go somewhere else.

Our son and his partner got us an overnight stay at Walton Hotel and Spa, as a gift for our 40th wedding anniversary. I was a bit apprehensive to say the least, once I had read the reviews. We were greeted by 2 lovely ladies at reception. They explained everything we needed to know about the hotel, dining and spa. Our room was comfortable, spacious, warm, and very clean. We booked a table in the restaurant for a 2 course dinner, which was included in our package. The food was amazing. The steak was cooked to perfection. The staff in the restaurant were excellent. Aditya was our waiter. He was brilliant. I am one of these awkward customers that is allergic to certain foods, plus fussy eat. He went to great lengths to make sure that my food was safe, and enjoyable for me. What a star. I spoke to the front office manger Pinaky Buxi, to congratulate him on such excellent and customer focused staff they have working, in the hotel.

This is quite a difficult hotel to review. We arrived in torrential rain - the hotel has a very long approach road which was mostly underwater. Not flooded but concealed. The water hid the speed bumps which came as a shock in a heavily loaded van. I think these could be painted white and the road better drained. However, the hotel has signage, which is not lit. We, and other guests, could not find the reception. This is probably ok on a summer evening but in the dark, with torrential rain, it requires improvement. When we made it inside the hotel there was no signage to reception. But, having finally found reception the reception area was recently refurbished, the staff brilliant, and understanding of our inability to navigate. Staff on the bar were great but restaurant lead was rude and unhelpful. He told us as we hadn’t booked or prepaid, we couldn’t have a table. In a half empty restaurant. Fortunately a fellow guest offered us his table. Bar staff were lovely. The site is huge, some new rooms, some older. Ours was a fantastic design but marked by signs of mould. But maybe just in need of a refresh. The receptionist told us a lot of maintenance takes place at this time of year. We were disappointed that the TV didn’t work, due to signal problems. But we had ipad with us so used that. The hotel is made up of many areas, all with their own parking, so I would suggest navigating to Reception before choosing a parking space and unloading your luggage.