Sofitel Wellington

Sofitel Wellington Reviews

Sofitel Wellington

11 Bolton Street, Wellington Central, Wellington, Wellington Region 1160, New ZealandView hotel details
Sofitel Wellington
Sofitel WellingtonSofitel WellingtonSofitel Wellington
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Guest Reviews of Sofitel Wellington

9.6/10
Amazing
127 reviews
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.5
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All reviews(127)
Positive reviews(26)
Reviews with photos/video(3)
Great location(7)
Awesome stay(5)
Negative reviews(1)
YTsang
Classic Queen Room
Stayed in Dec 2025
Couple
8 reviews
10/10
Outstanding
Posted on Jan 9, 2026
We arrived late and tired after a 4 hour drive and climbing Mt Taranaki. We must have looked a right state! Really appreciated the staff letting us leave the car on the driveway so we could get a shower and go to bed to catch our early morning ferry over the the South Island straight away! The check out next morning was quick and they had our car ready to leave us. A warm shower and comfy bed has never been more welcome!
Sahed Mayet l
Accessible Classic Room, 1 Queen Bed, Complimentary Wifi
Stayed in Dec 2025
Solo traveler
11 reviews
10/10
Outstanding
Posted on Jan 23, 2026
The team at the Sofitel Wellington were excellent. Sergio was brilliant and extremely helpful.
Craig Hider
Classic Queen Room
Stayed in Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Feb 6, 2026
Excellent all round. That little bit extra the Sofitel had in all areas
ttag1289
Superior Twin Room
Stayed in Jul 2025
Family
16 reviews
10/10
Outstanding
Posted on Sep 5, 2025
The location is great and very convenient to visit all the nearby sites. Customer service and front desk people were warm and welcoming. The room was spacious, clean and has all the amenities that you will need. The breakfast was excellent and there was a range of options you could choose from. It a great place to stay when you’re in Wellington.
Guest User
Superior Twin Room
Stayed in Jun 2025
Family
2 reviews
4.0/10
Posted on Jul 19, 2025
The place is old and run-down, the breakfast is terrible, and the transportation is inconvenient, but the white guy there has a very warm smile. There are also quite a few restaurants nearby (expensive and bad). It's quite far from the supermarket. An extra bed costs NZ$80 per night, so four nights would cost NZ$320.
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Guest User
Superior Twin Room
Stayed in Jan 2025
Traveling with friends
41 reviews
10/10
Outstanding
Posted on Feb 13, 2025
The breakfast is good. The bread, fruit and juice are all great. The room is more business-like. There is a slope at the entrance, but the view is good. The bakery around in the early morning is very high-end for office workers.
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Guest User
Classic Queen Room
Stayed in Jun 2025
Other
10 reviews
10/10
Outstanding
Posted on Jul 20, 2025
The Sofitel Wellington boasts a prime location, a beautiful and tranquil environment, convenient transportation, a wide variety of innovative and delicious cuisine, and warm and attentive service that leaves a lasting impression!
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Guest User
Superior Twin Room
Stayed in Mar 2025
Business traveler
5 reviews
10/10
Outstanding
Posted on Apr 15, 2025
The hotel is quite exquisite, but the facilities are a bit old, the breakfast is good
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Guest User
Superior King Room
Stayed in Mar 2025
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Apr 15, 2025
Wellington's newest hotels
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Anonymous User
Superior Queen Room
Stayed in Mar 2024
Booked for others
14 reviews
10/10
Outstanding
Posted on Jul 10, 2024
I think this is the best hotel in Wellington, close to the beach and the pier. It is close to the commercial street. There are many shops and restaurants. You can walk to the parliament.
Original textTranslated by Google
Response from Property: Bonjour Kia Ora, Thank you for your high praise! We are delighted to know you consider us the best hotel in Wellington. We appreciate your enjoyment of our convenient location near the waterfront and marina, with plenty of shops and restaurants nearby. The walking distance to Parliament House also makes your trip much easier. We look forward to welcoming you back to Sofitel Wellington in the near future. Warm regards, Anagha Thareja, Guest Experience Manager, Sofitel Wellington
Anonymous User
Classic Queen Room
Stayed in Mar 2024
Solo traveler
11 reviews
10/10
Outstanding
Posted on May 20, 2024
Excellent location, good environment, good hygiene, good service
Original textTranslated by Google
Response from Property: Bonjour Kia Ora, Thank you for your feedback! We are delighted to know that you were satisfied with the hotel's location, ambiance, cleanliness, and service. We are always committed to providing our guests with an exceptional experience. We look forward to your next visit! If you have any further suggestions or comments, please feel free to let us know. Warm regards, Anagha Thareja Guest Experience Manager, Sofitel Wellington
Guest User
Superior King Room
Stayed in Oct 2023
Couple
9 reviews
6.5/10
Posted on Nov 25, 2023
There was no wifi for two days. I turned on the cleaning light on the first day when I went out but did not come to clean. The parking fee was expensive.
Original textTranslated by Google
Response from Property: Dear Bonjour Kia Ora, Thank you for sharing your experience. We sincerely apologize for the Wi-Fi issues and inadequate housekeeping you experienced during your stay. We understand these issues affect your experience and will investigate further to make improvements. Regarding your feedback on parking fees, we will also consider and evaluate how to offer guests more competitive options. Thank you for your valuable feedback, and we look forward to the opportunity to provide you with better service. We hope you will have a more perfect stay next time! Warm regards, Anagha Thareja Guest Experience Manager, Sofitel Wellington
Guest User
Superior King Room
Stayed in May 2024
Family
14 reviews
10/10
Outstanding
Posted on Jul 21, 2024
Comfortable room, high-end decoration
Original textTranslated by Google
Response from Property: Bonjour Kia Ora, Thank you for your review! We are delighted to hear that you were satisfied with the comfort and upscale décor of the room. Your satisfaction is our greatest motivation. We look forward to welcoming you back to Sofitel Wellington in the near future. Warm regards, Anagha Thareja, Guest Experience Manager, Sofitel Wellington
Guest User
Accessible Classic Room, 1 Queen Bed, Complimentary Wifi
Stayed in Feb 2025
Business traveler
22 reviews
10/10
Outstanding
Posted on Mar 12, 2025
Very good.
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Anonymous User
Luxury King Room Club Sofitel Access
Stayed in Aug 2023
Business traveler
213 reviews
10/10
Outstanding
Posted on Oct 22, 2023
Very good location Nice environment The room is clean
Original textTranslated by Google
Response from Property: Bonjour Kia Ora, Thank you for your review! We are delighted that you were satisfied with the hotel's location, surroundings, and the cleanliness of the room. We look forward to your next visit and will continue to strive to provide you with excellent service! Warm regards, Anagha Thareja Guest Experience Manager, Sofitel Wellington