U Boutique Hotel, SureStay Collection by BW

Great hotel. Excellent location, staff was super friendly and had all the amaneities needed!

Perfectly adequate sized rooms, but space is not generous. Shared bathrooms can be a nuisance if you are busting. Really needs separate toilets. Quiet street (for a central city) and easy to walk to from Courtney Place/Cuba St, etc. Very attentive concierge. Very good value - you get what you pay for.

We booked the biggest room with king bed and a single bed. The room was situated on a fairly busy street where vehicles kept passing at all times of the night. Too late did we realise that the wall facing the street was no wall at all but a gate with gaps so big you could look outside. The front "door" was a glass wall exposing the entire room to the outside if you open the curtains. The room itself smelt of mould, had no windows and the bathroom was a disaster. Not only did the shower water go all over the bathroom, but the walls and windowsill were peeling and yellowed. The kitchenette window was mouldy. The beds were comfortable, but we got no sleep due to the noise on the street. There might be something resembling social housing across the street, and you could hear people gathering outside and talking loudly in the night. We asked for a different room in the other building that seemed a bit newer, and the manager begrudgingly allowed us to move to the top floor. He kept blaming us for not telling him sooner, as he was unable to rent the room we were complaining about. He kept going on about the room being a good value (175 NZD a night) due to size and completely ignoring all the things that were dysfunctional. The new room was tiny and had a king bed and a single bed. Luckily, it had a window you could open, but the handle on the right side was broken off and the window would not close properly. This room was quieter and in much better condition, but that is not saying much. It had no air-condition, and it was really too small to sleep 3. Would not recommend and would not book again. I am shocked at the high rating this hotel has, as we spoke to a couple staying there who seemed underwhelmed to say it politely.

Our family really enjoyed out stay at U Boutique Hotel Wellington over Easter 2026. Bichu is fantastic. Friendly, welcoming and attentive. The room is characterful with lovely interior, roomy, and comfortable. It was spotlessly clean and had everything we needed. We will be back. Thanks Bichu!

We booked the biggest room with king bed and a single bed. The room was situated on a fairly busy street where vehicles kept passing at all times of the night. Too late did we realise that the wall facing the street was no wall at all but a gate with gaps so big you could look outside. The front "door" was a glass wall exposing the entire room to the outside if you open the curtains. The room itself smelt of mould, had no windows and the bathroom was a disaster. Not only did the shower water go all over the bathroom, but the walls and windowsill were peeling and yellowed. The kitchenette window was mouldy. The beds were comfortable, but we got no sleep due to the noise on the street. There might be something resembling social housing across the street, and you could hear people gathering outside and talking loudly in the night. We asked to have a different room in the other building that seemed a bit newer, and the manager begrudgingly allowed us to move to the top floor. This room was tiny and had a king bed and a single bed. Luckily, it had a window you could open, but the handle on the right side was broken off and the window would not close properly. This room was quieter and in much better condition. However, it had no air-condition, and it was really small. Would not recommend and would not book again. I am shocked at the high rating this hotel has, as we spoke to a couple staying there who seemed underwhelmed to say it politely.

Staff were very helpful as we had a significantly delayed arrival. Good information and instructions provided for access. We did ask for parking but didn't really need it as there was available and free on street parking for the holiday weekend.

Wonder warm service wellcome . The staff were lovely . They were very helpful with directions get to places to see and have dinner.

The experience of staying at U Boutique was a positive one yet again. The room was well presented, the location is convenient, and the staff are helpful and courteous. We have stayed there before and are happy to stay there again on our next visit to Wellington.