Anchor Inn and Cottages Wells-Ogunquit

The staff are fantastic. Has a pool. Room has microwave and fridge. Good water pressure in shower. Can get trolley to beach close to hotel. Parking. Wish they had laundry facilities…

The only two positive things I will say about this establishment are that the beds were comfortable and the housekeeping staff was friendly and courteous. The exact opposite was true of the woman in the office. We are a group of four senior couples who go away together once a year on a trip. This was our thirty seventh year. Last year we came to this motel and had a great time, so we decided to come back this year. Weeks ago I called for reservations. I explained that we were all seniors, some with mobility issues, and one with stage 4 cancer. I said I had a little dog. I asked that we be put in adjoining rooms, gave her the names of the other couples, said they would be calling for their reservations shortly, and made mine. She said, “No problem.” Last year the dog fee was $10. I suppose I should have asked what it was this year—my bad—but I didn’t, and also, last year they told me what it was when I booked, but they didn’t this year. When we checked in we were told it was now$35 a night. This seems a bit high. Had I known, I might have gone elsewhere. Maybe they know people will hesitate to pay that much, and that’s why they didn’t mention it this year. I don’t know, but we were there, so we paid it. After a long drive my husband and I got there at twenty minutes to three. He went to check in. The woman in the office said we could do the paperwork, but she wouldn’t give us the key until three. So, we sat in the car in 89 degree heat for 15 minutes until we could access our room. I guess no rules are broken or bent at The anchor Inn. We were put in the “dog section.” It was not close to where we assumed our friends would be, We asked if we could move. Nope. This was the dog section. Upon entering the room we found it had an old, worn carpet. Most motels today do not put dogs in rooms with carpets in them for obvious reasons. In addition, there was a rather steep incline to get into the room. No real, convenient handicapped entrance to the room. I use a walker, so it was very difficult to maneuver it. All the other three sections had flat entrances. But, with the dog there was no hope of changing. As I said, I had told them when I called that there were mobility issues. They never asked who had them, or I would have told them. Regardless, I had to, apparently, be in the dog section. In a bit, another couple arrived. Things went from bad to worse. She had asked for a downstairs room when she called. They gave her and her husband an upstairs room in a section as far away as you could get from the other three sections. She asked to change. Nope. All booked up. The couple with the woman with stage 4 cancer arrived. She and her husband were also put next to the road in the same building as couple number two. At least they were downstairs. But it was a long walk to where we were. They also asked to change. Nope. Booked up. Couple number 4 arrived. They were put in the last building. Theirs was the best locat

Our stay was very comfortable, clean room, friendly service and centrally located. We will stay there again!

Near but not in town so less busy and less expensive.

Our room had multiple yellow jackets in it. My friend that I was traveling with got stung. I am highly allergic. I was not happy that they were no recommendations made by the hotel to accommodate us to another room. Then our toilet broke twice and the night manager, Sandir apparently did not value the opinion of a woman, and spoke very aggressively towards us, and told us if we didn’t like it, we could leave. I would never recommend this hotel to anybody.

I had to leave one nite early and they did not charge me. Thank you

It was a quick stop, late check in was accommodated.

Staff went above and beyond in assisting with a difficult booking issue. Shandar was able to clear up a reservation with Agoda that had left me helpless due to their unresponsive customer service. Many thanks!

Room could’ve used a deep cleaning. Floor was filthy.