Hotel Maya Caprice

I am not sure if we could have picked a better hotel in the Jungfrau region! It was perfect for our family of 4. Right off the train station, right next to the ski lift and gondola to Männlichen. So easy to get to Grindelwald, Lauterbrunnen and Interlaken which were all highlights we wanted to see. Our kids had their own separate space from us and we had a fantastic view! The service was great and so accommodating to us. We will be back for future ski trips and summer trips as well!

What can I say. This is the first time staying here and it certainly won’t be the last. The hotel itself is well situated near the train station and cable car. Inside it’s very homely, rooms are well decorated and very ‘Swiss’. The biggest thing though was the staff. Every night I was so well looked after at dinner and breakfast so they need to be applauded.

I visited Maya Caprice twelve years ago. It had a cosy and up market touch. It is not the same hotel anymore. Bar is closed before 10pm, fireplace to light is only for two hours from 6:30 and upon express/repeated request. Breakfast is ok but you don t have the same selection of local cheese (quality wise average), the view is good but the staff rigid (when one wants a table already dressed for lunch at 9:30, one is answered ‘This is forbidden’ (quote). Breakfast lasts until 10am but already from 9:30 you feel already pressed to leave and at 10:15 invited to leave. In general staff not proactively helping /advising, all upon request. You don t feel in a four star hotel- too pricy from what you get. I will not come back and won t recommend Ps: If you go there, bring your whole pharmacy- the pharmacy closed in Wengen afew years ago and the hotel has no emergency basic medication to give/or sell - while in other hotels we were in Muren they do. No nepresso machine in the room-

Maya Caprice Boutique Hotel & Spa is wonderful! My wife and I had a couple night stay at this hotel and it was truly an amazing property! We booked a Superior Double Room, 1 King Bed, Balcony, Mountainside and the view from the room was unreal! Probably one of my favorite views in Switzerland while we were there. One of the best benefits of Maya Caprice is its proximity to the Wengen train station. It’s one of the first hotels you see once you get off the train. It’s also walking distance to the main street of Wengen and all the hiking trails there. Upon Check-In, Daniel greeted us and held our luggage until our room was ready. He was so helpful and informative on the hotel as well as the area. Extremely wonderful staff who we also met during breakfasts and dinner. The room was clean and very spacious. The view was obviously the highlight of the room which was incredible! The food was amazing for the breakfasts and dinners we had. Highly recommend at least one dinner at the hotel. The spa was another highlight of the hotel having a dry sauna, foot spa, and jacuzzi that were all available during our stay. The view of the mountainside from the jacuzzi is stunning! I can’t wait to go back to Maya Caprice and highly recommend you book them as well!

Beautiful chalet hotel with great views towards the mountains, comfortable rooms and fine dining, plus Spa facilities too. We went for the skiing and some sightseeing, which was fabulous. The staff were all friendly and helpful. Rooms are well equipped with all the usual necessities. The kettle and tea were appreciated after a day out. The hot tub was too hot for us to use but the sauna was good. The food choice was quite extensive from fine dining to pizza! All was good and tasty. Nice cosy bar with plenty of choice of wine and drinks.

Very nice and good staffs, the breakfast is good as well as the dinner.

Great views !

They focus too much on the restaurant and not enough on the hotel itself or the guests. The staff awkwardly pressure you to make a reservation for dinner every night. Meanwhile the bar which is supposed to be open until 10 pm always closes early and in fact never seems to be open. The hot tub was broken during our stay. We asked about a massage but were told the masseuse is on maternity leave until December. The cleaning staff never replenished the minibar or the waters that we drank in the room. Overall, it is just another ok hotel that is overpriced for the quality and service. The best thing they have going is their view of the valley and mountains from the guest rooms.

The view from our room was incredible. Waking up every morning and seeing the sun rising over the mountains was the best. The breakfast was also very good. Lots of options and they'll even make eggs for you if you like. The coffee was really good too.