I am 66 and walked a very steep route to get to this pub on wednesday April 17 which is in the Hall&Woodhouse stable - its website boasts of its pride in its pubs and beers. All I wanted was a pint of real ale before beginning the arduous trek back. The pub has four or five real ales on offer - but on this lunchtime only one was available. When pulled, it came up like liquid mud; even the French barmaid took one look at it, proclaimed it was the end of the barrel and set it to one side. She went out the back to ask about other beers. She said one would be available in five minutes. Ten minutes later, having paid for a pint and a coffee for my wife, I was still waiting. The French lady said changing the barrel "might take some time." She then offered up the murky, undrinkable pint she had pulled. I asked why I couldn't have another real ale. "It will be ready when we have time," snapped another ungracious member of staff. The pub was not busy. I asked for a refund instead. It was given without apology or explanation. Or grace. Because of its location it is easy to understand why the staff do not give a toss for passing tourist trade. I wrote to the brewery, which gushes on uits website about pride in its beers and pubs etc., the day after. A month later, no-one has contacted me with an explanation. I would advise visitors to give this place a wide berth.