No.64 at the Joiners

Didn't stay the full night in the property as a light came on at midnight and couldn't be turned off. Messages to the out-of-hours phone number were ignored, as were email complaints following the stay. Avoid at all costs.

Lovely last minute stay in the Olivia room. I stayed at no64 a number of years ago and at last minute (a few days before) I was luckily able to book a room as I needed a halfway point to my destination the following day. Check in was very quick and simple with the friendly landlord showing me to the room. The bathroom was beautiful, it looked brand new and the tiling was exquisite! The bed was extremely comfortable. Beautifully decorated as I remembered. There is some noise from the high street outside but there are shutters and curtains provided to help block it out and it did not disturb me getting to sleep. I also see previous complaints about a green fire safety light in the room which there is but again, this did not prevent me getting to sleep and I actually found it helpful so that it wasn’t pitch black trying to find the toilet in the middle of the night! Good quality toiletries and biscuits provided. I had to leave early in the morning and dropping my keys was simple. Would recommend - great location, friendly and knowledgeable landlord, great atmosphere in the pub downstairs.

Hotel was amazing for me and my friend. Staff were accommodating and friendly. Had dinner and breakfast here which was delicious. Booking was easy, food was served quickly and really yummy. Thank you!

More tired than it looks in the photos. Rooms hot and can’t open windows. No parking. Was locked out when returning from a meal out at 10.20pm! Room too bright due to fire security light in room. Also very expensive for what it is. There are better and cheaper places to stay… on the positive it’s in west Malling and it’s a pub with rooms so if that’s what you’re looking for and you can put up with the above then go for it.

Great location, hosts polite. Described as a boutique hotel - looked in photos as Shabby Chic. In general it was just shabby. The bathroom looked like it had not been cleaned in months . Thick grime and hairs stuck to the floor. Stains on the cups and saucers. Incredibly creaky bed. Not worth the £150 a night in my opinion. Maybe if they lowered price and gave it a good clean it might be worth it.

Recently changed management the new landlord and his staff are friendly and welcoming. There have been many improvements made already internally and externally. We love to sit by the fire and let the time pass. We have also tried various dishes on the menu which are always good portions and fresh.

Great Hotel clean, friendly staff well located

No Wi-Fi in room. Big green emergency exit illumination in the room which lit whole room up when it was dark. Not a great attitude from staff. Was told I was winging about Wi-Fi, when all I did was ask. Maybe I caught the place on a bad day but would not of spent my own money on this stay. Will instruct my company to stay clear.

Nice place but Wifi doesn't work