Tru by Hilton Albany Crossgates Mall
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Westmere
Tru by Hilton Albany Crossgates Mall
Health Protected
1651 Western Ave, Westmere, New York State 12203, United States
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With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5 mi (8.1 km) from Albany Medical Center.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 101 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWi-Fi in Public AreasFreeBarBilliards RoomSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Albany International Airport
(13.7 km)
Train: Albany-Rensselaer Amtrak Station
(15.6 km)
Train: East Greenbush Amtrak Station
(17.5 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
Room, 1 King Bed, Accessible, Bathtub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Towel
Check Availability
4
Room, 1 King Bed, Accessible, Bathtub (Hearing)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Alarm Clock Vibration Pillow
Check Availability
3
Room, 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Microwave Oven
Check Availability
3
Room, 2 Queen Beds, Accessible (Hearing)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Alarm Clock Vibration Pillow
Check Availability
3
Room, 2 Queen Beds, Accessible (Roll-In Shower)
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Microwave Oven
Check Availability
5
Room, 1 King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Microwave Oven
Check Availability
3
Room, 1 King Bed, Accessible (Hearing)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Alarm Clock Vibration Pillow
Check Availability
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Guest Reviews(101)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Guest User
September 5, 2022
It was wonderful. The only thing I did not appreciate was being charged more on this app, and being charged 3x at the hotel 😒. Over all great stay.
ryan
January 26, 2024
I loved the environment and the convenience of the hotel location. The check was fast and I loved the fact that I was asked what floor I wanted I chose a floor that was quite because I was studying for a very important test the next morning. Everything went perfectly and the staff was more than helpful.
Guest User
April 19, 2024
The hotel was clean and breakfast was decent. You can definitely hear people in the halls during the night and they don't seem to encourage quiet hours. When I opened the blinds in the room the metal plate that goes across the top of the window fell and hit me in the head, leaving a small cut and good sized bruise. I let the front desk staff know and they said they would have it fixed but didn't see concerned that someone got hurt. Thankfully it didn't fall on my child.
Guest User
April 2, 2024
Location, location, location ... and it was clean, bright and friendly. This hotel is colocated with a Homewood suites and has great facilities and breakfast (pool, gym, two breakfast buffet options). The rooms were clean and functional in a very Scandinavian way which I appreciate. The staff were helpful and I would 100% stay here again.
Michael
January 3, 2024
Always great.
Verified traveler
December 31, 2023
Did not like that the room was not carpeted. I know it’s more sanitary to not have the carpet but I hate it. Also lots of noise coming from other rooms. Minimal amenities in the room such as Qtips, towels.
NADINE
December 29, 2023
Customer service was great. Pool can be 15 degree Warner
Jason
December 29, 2023
Meh.
Cons:
Can hear all floors above and below you.
No tubs.
Pool is chilly, unbearable. They state they keep it at 80 degrees. Way to cold. No crowds in the pool of two adjoining hotels on a Holiday week should say enough for how unbearable it was. Also, no hot tub, and bathrooms are outside of the pool area.
Linen is shoddy, fitter sheet doesn’t fit bed, bedspread is in two pieces and paper thin.
Very short/early breakfast options 6-9.
Pros: lobby, easy parking, nice options on buffet breakfast.
Again, Meh.
Won’t be back.
Alexandra
December 20, 2023
Wonderful stay!!! Will come back for sure
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.1/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2018
- Number of Rooms: 94
With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5 mi (8.1 km) from Albany Medical Center.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Albany Crossgates Mall. Mingle with other guests at the complimentary reception, held on select days. A complimentary breakfast is included on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Albany Crossgates Mall. Mingle with other guests at the complimentary reception, held on select days. A complimentary breakfast is included on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Public ParkingFree
Fitness Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Bar
Billiards Room
Smoking Area
Meeting Room
Business Center
Fax/Copying Service
Fitness Room
Billiards Room
Meeting Room
Show More