As always we had a lovely restful stay, this hotel gets the basics right with a good bed, loads of decent sized towels and a lovely breakfast with decent teapots and good coffee and always a welcoming staff. Afternoon tea has deterioated, poor service, no table cloth, no one offered hot water or a tea top up, my sandwich had no butter, mayo,or spread on it and when I asked for some mayo, for the dry bread no reaction to this basic fault. A little surpirsed to see the linen napkins replaced with paper and the mixed crockery for afternoon tea which should feel like a treat time and should be special. Dinner was very tasty, beautifully presented, which takes time but leaves the food served warm not hot, with no offer of an alternative potato available. All fixable and we have already booked our stay for next year and would recomend this hotel.