Guest User
June 27, 2024
Our room at Knockranny House was fine and comfortable. The front desk was helpful and friendly. Breakfast was good, and the service was nice and prompt. We did not use any of the spa services. Knockranny has ample parking and is close enough to Westport that if you want to walk into town and avoid any parking problems (and a series of confusing roundabouts), it should only take you about 15 minutes to get to where you want to go. Despite these points, dinner service at the Knockranny's restaurant did not meet our expectations based on our dining experiences in the States and in Ireland. We were looking forward to eating dinner at the Knockranny's restaurant in order to sample the cuisine of their multiple award-winning chef. There was a certain level of confusion with the wait staff as to who was going to take care of us. We were offered the menu twice (the second time by a different server after we placed our order for starters with our first server and after we had our amuse bouche). We each had the mussels appetizer but were not offered anything in which to place the empty shells, which led to an awkward experience of searching for the uneaten ones among the eaten ones in our bowl. We had brought cocktails and wine with us from the bar and lounge across the hall to our dinner table. The table's wine glasses were not cleared as is typical when guests sit down with drinks in hand. My wife ordered sea bass. Unfortunately, the fish and the veg on the plate were both overdone. I ordered the lamb, which was good and properly prepared. Service during our dinner was almost non-existent after the food was brought out. It was even difficult to get the attention of someone to order another drink. Our experience did not live up to the expectation of a fine-dining restaurant at this level.