Raven Hall Hotel

A bit old fashioned but a wonderful located place. Not too expensive for the bedroom but the food, which could be better, more refine, was. We can't check the bill as there's no price on the menu. A shame.

A great stay, it was only for one night, but the views when having breakfast were amazing. We also walked down near the coast path for a look at the seals. I think the decor is slightly dated now, but the rooms were clean enough.

Very friendly and helpful staff, lovely old building in a stunning location

Very nice hotel with an ambiance from the good old days. The view was fantastic, the pool experience great. The food and drinks at the bar and restaurant are way overpriced and of poor quality.

This Hotel has the most stunning views out across Robin Hoods Bay, staff are very helpful, after that the room we were given certainly was a huge let down apart from the view, it’s decor is dated and in need of refurbishment, interior doors that are there but no locks to secure them. The door to our room had a handle that was coming away from the door externally which, in fairness was fixed quickly when we were out from the room. However, it had not been secured and locked as we opened the door without having to use the key, Major error in my opinion but the handle was fixed which we at least could lock from outside and inside. Bathroom! The shower pushed out more water than the bath drain could cope with, ending up with me standing in water up to my ankles, it then took five minutes to drain out, the side panel had a sharp hole in the end which was clearly visible , the bath had a big chip in the enamel and a hole on the outer return of the bath roll top. The sink had a plug with chain attached but not to the fixing point on the sink itself, When the sink plug was pulled out the draining water caused the bath drain to bubble and gurgle as it did so. The tiling and loo were in good order but the towel rail which had ‘Extremely Hot’ notice above it was anything but hot in fact ice cold. Worryingly the floor flexed as you approached the bath and loo itself. Beds were clean and well made up the carpet had been recently fitted. The Restaurant area was situated such that you had a wonderful view out over Robin Hood’s Bay, staff were attentive and helpful, all breakfast comestibles were well presented and easily seen. One table we sat at clearly had an issue with loose fitments and moved in all directions. Carpet on the floor had clearly seen better days and in places heavy duty staples had been used to hold it in place at heavy traffic areas and at one point had a gap where no carpet existed. The bannister at the stairs to the first floor were loose and moving under pressure, a fire door situated at the top of the stairway is a major hazard to anyone especially if carrying anything as there is inadequate room to stand with any degree of safety to open it, this needs re positioning away from the top stair for safety . All fire doors also need a soft close mechanism so preventing them from slamming shut when let go by Hotel customers especially late at night. This Hotel is in need of a lot of money spent on it to bring it up to a standard for which we were charged for a 3 night stay. The car park is situated away from the Hotel and any suitcases or other articles have to be lugged into the Hotel yourself, no Sack Truck or Trolley to help you do so. In this climate this is a massive oversight by the Hotel Management to customers especially those with mobility problems even though the Disabled spaces are near the hotel. I can state that I would not return to this Hotel again as it is a massive disappointment.

Trip Advisor We have just returned from a 2 day stay at Raven Hall, one of our favorite places, Ravenscar near Scarborough. For over 20 years it has always been a venue of choice for us and also now the rest of our family have stayed here many times. It has always had a welcome homely feel. We were a little concerned when we read that the hotel had changed hands recently and that this special hotel would have lost some of its magic. I can assure readers that it has not, and the location is still as lovely as ever with its stunning views of Robin Hood’s Bay. That is the hotel’s huge attraction! Location, location, Location! The hotel does need some TLC at the moment; however, it is understood this is a transitional period with the new owners. The hotel has a long history, and it is vital that it maintains its Character. The hotel is advertised as a hotel with a golf course and putting green. As I write this the golf course is like a farmer’s field and the putting green doesn’t look like it has had any attention for weeks I think, if this was a key reason for guests to book Raven Hall there would be some very disappointed golfers. I don’t think it needs to be up to Augusta standards but at the same time, I don’t think it would be too difficult to get it back to an acceptable level for weekend golfers I understand the new owner’s aim is to make it an even more amazing wedding venue. Whilst we stayed there a wedding fair was being held, so the quicker the refurbishment happens the more successful the goal of a top wedding venue will happen We were fortunate to stay in one of the beautifully refurbished hotel rooms on the second floor. The décor was a vast improvement to the last time we had stayed there, and if the plans are to continue with the bedroom refurbishment programme throughout the hotel it really will make a massive difference Can’t wait to go back to Raven Hall or Grand Views Heights as it is now called (not sure why it has changed its famous name ?) Just hope the hotel doesn’t lose its mojo now because we love it!

We had the best time here ! The views are exceptional , the hotel charming and the staff so helpful and welcoming . We stayed for one night on Saturday 1 June and took our 2 dogs . The hotel is set in stunning grounds , is so well presented and very clean . We enjoyed a wonderful meal in the panoramic restaurant , where we watched the sunset ! The food was really beautiful and the service outstanding . We had an excellent server called Lewis who went above and beyond to ensure everything was perfect . We can’t wait to visit again , thanks so much everyone , you do Ravenscar proud !

Lovely place stayed for 2 nights , fantastic staff and food was amazing , read a review about dogs roaming around , all dogs are on leads and all well behaved , lovely place , room was a good size and views were amazing We will return to this hotel .

We have stayed here a number of times, happy to pay what was a reasonable rate for the standard of facilities and accommodation. We are astounded at the increase in cost since the change of ownership which is completely unjustified given the standard of accommodation. Hopefully the planned investment of the new owners will be in the refurbishment of a lot of tired rooms but until then I would suggest the prices should be returned to the level that reflects the present quality of the hotel.