Econo Lodge White Pine Morristown I-81 & I-40 Split

I have been staying here multiple times and it has always been a great experience.

The stay was very comfortable but the desk clerk was not very friendly.

Very clean and quiet.

Check in at 10pm, room was on 2nd floor. I noticed a room card was on the night stand, the bar of soap at the sink was used and wrapper was in the trash can along with several receipts. The bathroom had a bar of soap in the shower that was used, the wrapper was on the back of the toilet. The shower was full of long hair. I told the desk clerk in the morning as she wrote everything down for the manager. Coming to find out the clerk was from another country and was living on the 2nd floor. Makes you wonder if my room was actually an employee. I should have been offered a refund, not just I will let the manager know with the notes I wrote down.

One of the nicest rooms I've ever stayed in.

I tried to write off the bad comments and give the benefit of the doubt, but man the experience was bad. Got in at 4:30AM. The front desk woman was actually very pleasant(the one one that was for that matter). Got to the room and there was no bathroom/hall light, broken sink, broken towel rack, broken bolt lock on the door. All we needed was to shower and sleep and it was just terrible not having lighting to take a shower. We were exhausted so just went to talk to somebody the next day, which so happened to be somebody that did not care to help in the situation at all, I booked 2 days, only stayed 1 and she refused to check me out and give a receipt when she was handed the keys, couldn't get the keys back even though we still paid for two days. And made it very clear since we booked through a 3rd party that it did not matter to her. Asked to speak to the manager and was told he/she Alex wouldn't be there until later in the day, so we went back to another rude one to be told that the manager was on vacation. This one having obviously talked to the girl prior and wasn't wearing her badge I'm honestly assuming was the manager and did not care to fix the situation or let us get another room for the rest of the time was had already paid for. Been coming to and from TN a lot in the last year and never went to a single place with such terrible service. When you see the beware comments, listen to them.

Very nice room

Been staying there a few times a year last 3 years and its just gotten worse and worse, the people in and out all night, all noisy, had my 9 month old, had to go but mop to clean floors from being nasty, ceiling drywall was falling off, cloths golder was falled off wall, towl holder in shower was fallen down, place has just gone down hill and wont stay there anymore