amandabE3232UJ
June 13, 2024
When I checked in, I noticed it was very noisy and asked the front desk guy to be moved. He informed me that the hotel was full and it wasn't an option. There were many adolescents having a celebration in the lobby, and I heard people stomping, running, and slamming doors late into the night and again early in the morning. When checking out, I noted that it was very loud and I barely slept. The manager apologized and stated she would give me a discount since the hotel was full with a soccer team, but she never issued the refund. Ridiculous that this rundown hotel can charge $300 per night/