Firebrand Hotel

Loved this hotel. Took the train in and arrived early in the morning, called the hotel to see if we could leave our luggage while until check-in and they happily said our room was ready. The hotel was beautifully decorated for the holidays and the room was very nice. Will definitely stay again on my next trip to Whitefish

During our first night the bed was so cold we were miserable and were shivering all night despite wearing long underwear under our pajamas, down vests and wool ski hats to bed. (Apparently in order to save energy the heat had been turned down when the room had been previously vacant, and no one had stayed in room 101 in the preceding weeks). I'm glad I brought my own pillow, as their lumpy high profile foam pillows would have given me a stiff neck. It took me until the third day to try to figure out how to get the small bedside lamps to turn on and off without inadvertently turning on the overhead flood lights. The room was tiny and could only accommodate one chair, albeit one with a broken roller base (they brought in a replacement). We chose this hotel because of the rooftop hot tub, but only after I made an abortive trip to the fourth floor in my bathing suit did I discover a construction site instead. The hot tub apparently had been closed for repairs for a long time. I believe that should have been disclosed in their advertising or at least when we checked in. When I asked about using the hot tub at the Lodge (a sister property with the same ownership), I was told, "No, due to liability concerns". The phone in the room was dead, but that was thankfully repaired. The staff did supply us with an extra blanket for the second and third nights of our stay. At our request they did bring a coffee pot to our room. Despite this myriad of problems, the hotel did NOT comp us anything off our $209 + taxes/night. I would have given the property only a one star review, except the staff did their very best to try to address our concerns.

The friendly, welcoming staff made check in a breeze and were very helpful with out luggage, which included ski equipment. Our room was warm and well appointed. Roomy, modern bathroom and the bed was totally comfortable. The lobby bar and restaurant made for a great place to relax with a coffee or beer after a day on the slopes. Catch a sunset on the roof around the firepits. The Firebrand is located right near the restaurants and shoppes of Whitefish, all of which were easily walkable. Highly recommend the Firebrand. We will stay here again on future visits to Whitefish and the Flathead valley

Great hotel, very nicely decorated, friendly staff, live music, great coffee. Only negative, the food wasn't great.

It was great!!!

The only thing I didn’t like was the rooms were so small .

For those who are flying in and don’t want to rent a car this hotel is perfect. You’ll be in the middle of all the activities downtown with a plethora of dining and entertainment choices. Room, restaurant and bar were excellent as was the staff. Definitely would stay again.

The staff was very friendly. Quiet, clean hotel. Walking distance to everything.

The photos on the website and description of rooms and amenities do not truly depict what is there. The hotel was so short-staffed that they could not offer all rooms. The restaurant was good but very small. The staff was very nice.