Raven Inn Whitehorse

It’s average

The only thing I didn’t like was lack of keycards and use of codes on everything. Doors, elevators. But will deal with that as everything else is exceptional.

Spacious, clean, and comfortable room. The bed and pillows were excellent and there was a nespresso coffee machine which was very nice. The staff in the hotel were very friendly and accommodating. The restaurant within the hotel served a great meal and it was nice to have this right on site. The location of the hotel is also great - across the street is a lovely glass blowing studio with another sweet eating spot attached. It is walking distance to a grocery store if you need some supplies. I was very impressed and will return to this hotel.

This was a nice hotel in Whitehorse. The rooms were clean, the beds were comfortable and the staff was hospitable. The restaurant connected to it was fantastic. The Inn is also within walking distance of many other activities and restaurants in downtown Whitehorse.

Had to leave a day early from business conference and hotel said you have 48hours to change booking before you check-in?? So they charged me one night room fee...Disappointing!

The beds are great. The rooms quiet and the front desk staff helpful and friendly. Great location in walking distance to downtown. Good security. Staff all around are friendly. The restaurant could change up their menu. Foods good but change is always good.

The hotel is new and clean but the design of the rooms is awful. Bathroom doesn't have sink, mirror, bin,... .

My wife and I stayed at the Raven Inn about a week ago while visiting Whitehorse for an aurora-viewing weekend getaway. Despite a number of positive reviews, we were a bit disappointed by our experience. The property is fairly new and modern, and the room was clean and functional, though rather small and in no way luxurious. Oddly, no shampoo was provided, only a small bar of hard soap. While we’ve become somewhat accustomed to reduced housekeeping schedules post-COVID, there was no mention of such before or during check-in, yet our room was not cleaned and towels/tiny bar of soap were not refreshed. Our only interaction with staff was at the front desk, and I can only describe the employees we met as unenthusiastic- not unpleasant, but certainly not hospitable. Finally, due to a changed flight, we had to leave a day earlier than planned. I requested a refund- even partial- for our final, third night from management but was told that cancellation required notice 48 hours prior to arrival. I explained that this was early departure and not cancellation, even pointing out that our room had not even been serviced while we were there, but they would not budge. The bottom line: this is a decent property in a decent location with lackluster service and, in my opinion, an unwillingness to accommodate the changing needs of their guests. I also feel that it’s overpriced. There are better options in town.