Guest User
February 25, 2024
Upon arrival, received a cold response at the check-in reception. No smiles, no pleasant greeting….nothing! More conversation was had with work colleagues, and I was taking up space! Entering the room, we found it rather warm inside compared to the cool breeze outside. The bedroom window is in full view of the stairs, so we had to keep the curtain closed for privacy reasons. Then we found out that there is no air conditioning or cooling system other than a big noisy fan sitting on top of the television unit and a pedestal fan located in the wardrobe. The bedroom lacked sufficient power points to operate the fan, and the lead was not long enough to have it positioned anywhere else. Had an unpleasant stay, and the check-out was just as bad as the arrival. We would not recommend this place. Customer service was terrible. There are plenty of better establishments that are in town that would welcome you with a smile.