The room itself was clean and the office person was very nice. All of the electrical outlets were worn out and anything plugged in just fell out. The outlet by the door was actually burned and melted while the air conditioner/heater power cable was taped together - I didn't use it due to fire hazard concerns. The door seal was bad and you could see light from outside all around the door. The tv, refrigerator and microwave worked well. The shower was nice, and the towels looked and smelled clean.