Days Inn Hotels in Williams

I recently stayed at the days inn located in Williams Arizona. I called and booked over the phone with an employee named Ivon, and requested the king deluxe suit with the jacuzziin the room. She informed me of the price and after applying the Veteran discount the total came out to $163.22. I stay overnight and the next morning I go downstairs and request additional night. now the person Ivon says that my card is not gonna be charged until I check out. I say to let me know if she was going to run the card at that moment because I have my card locked so she says everything‘s taken care of. we go back to the room. We get up in the night to go get some dinner come back we’re locked out And at this point i go up to the front desk and they say that my card was declined I also received a missed call at 9:58 in the morning I return the phone call 1130 the person Ivon. also acted as though she did not call me no clue so nobody informed me until I was locked out. it was embarrassing to be in front of other customers and treated as though I was trash and made to feel disgusting and I don’t appreciate it as a veteran I served this country honorably, and my girlfriend made to feel like she was below standard. I went down informed management the owner and the other manager as well. And they treated me like I was incompetent, and aggressive, by informing them of the problem. And the total lack of respect from the staff is beyond my comprehension. I would be very cautious about staying here they seem to be able to charge you whatever they feel they want and lie about it and I will include the price difference in the pictures to show the public. The 928#